Supv Inpatient Care Mgmt--Sharp Coronado Hospital - FT - Days

Sharp HealthCare•Coronado, CA

2d•Onsite

About The Position

Supervisory responsibility for the acute care hospital-based Transition Planning team. This position supervises, provides oversight and coordination of the day-to-day operations of Integrated Care Management for Sharp Coronado Hospital. Coordinates the daily productivity, longitudinal patient care with a focus on seamless and coordinated transition planning; ensure quality outcomes and optimal utilization of available resources. Supervises staff to ensure all regulatory requirements are met. (IMM, Non-Coverage, Patient Choice, etc.) Participates as a member of the ICM management team. Maintains an open mind with a passion for departmental growth and program enhancement.

Requirements

Bachelor's Degree In a health care related field Or Bachelor's Degree in Nursing
5 Years Acute care or clinical experience in area of specialty
2 Years Clinical experience in Utilization Review, Discharge Planning and/or Case Management in a hospital and/or Managed Care setting.
California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED
Certified Case Manager (CCM) - Commission for Case Manager Certification OR Accredited Case Manager (ACM) - American Case Management Association (ACMA) OR Clinical Nurse Leader (CNL) - Commission on Nurse Certification - Required within 1 year of hire.
Proficiency with information systems and computer programs such as word, excel, etc.
Advanced clinical skills in area of expertise.
Proficient knowledge and understanding of utilization management, healthcare finances, alternative options, goals and outcomes, regulatory/Compliance, and professional implications.
Skilled in conflict management and resolution.
Very good to excellent communication and critical thinking skills.
Self-directed and demonstrates ability to prioritize.
Demonstrated ability to remain flexible in rapid change environment and current health care dynamic climate.
Work collaboratively with interdisciplinary team.
Knowledge of team building skills and principles of self managed work teams.

Nice To Haves

Associate's Degree in Nursing
2 Years Acute care leadership experience
Accredited Case Manager (ACM) - American Case Management Association (ACMA) -PREFERRED
Certified Case Manager (CCM) - Commission for Case Manager Certification -PREFERRED

Responsibilities

Supervises, provides oversight and coordination of the day-to-day operations of Integrated Care Management for Sharp Coronado Hospital.
Coordinates the daily productivity, longitudinal patient care with a focus on seamless and coordinated transition planning; ensure quality outcomes and optimal utilization of available resources.
Supervises staff to ensure all regulatory requirements are met.
Participates as a member of the ICM management team.
Maintains an open mind with a passion for departmental growth and program enhancement.
Provides consultation and direction for Case Manager Transition Planners, LVN Care Managers and other team members regarding cases, policy issues or interdisciplinary matters on which important decisions need to be made.
Works productively with the various Sharp entities and interdisciplinary team members to foster the integration of policy, procedures, work regulations, and staffing.
Partners with other members of the ICM Department at a site and system level to meet key performance indicators and metrics.
Exhibit courtesy, cooperation, and respect toward patients, visitor, physicians and fellow workers to create a positive public image and a harmonic work environment.
Demonstrate team behaviors with a commitment to quality.
Develop/foster peer relationships that promote efficient integrated departmental operations.
Rotates weekend on call with other members of the site ICM Leadership team.
Actively contributes to the leadership team by bringing creative thinking and innovation to assist in enhancing overall patient care and operational efficiencies.
Participates in a leadership position on an internal quality improvement committee or task force and contributes in a positive manner.
Establish effective working relationships between internal and external customers with a focus on community post-acute care providers and payers.
Participates as a leader with a specialty service lending clinical expertise and leadership and assisting in the growth, development and quality measurement of the specific service.
Provide staff with information and knowledge that will assist them in their job performance and increase their sense of commitment to the organization.
Deliver answers and solutions within the agreed upon timeframe.
Monitor productivity continuously to meet and exceed established standards.
Partners with the other members of the ICM leadership to manage length of stay (LOS).
Assists with management of complex or difficult cases escalated by members of the ICM team.
Coordinates day-to-day staffing activities, including scheduling, caseload assignments and census flexing.
Take initiative in using time effectively and assists team to manage time effectively.
Seek to improve systems and processes that ultimately improve staff performance and assist in reducing the overall cost of care.
Participate in hiring, orienting, and supervising clinical staff.
Partner with leaders of the ICM team at the site and system levels to create an efficient and effective onboarding process.
Evaluate staff performance/competency at introductory period and annual review dates; 90-day evaluations and orientation checklists are completed by due date.
Provide coaching and utilizes SHC performance management guidelines to address staff performance issues.
Proactively identifies and addresses staff performance issues in a timely/appropriate manner.
Provide case consultation, professional guidance regarding delivery and services, and consults regarding scheduling and work organization issues.
Review in clinical documentation collaboration with leaders of the ICM leadership team and key stakeholders to ensure staff documentation meets regulatory guidelines.
Ensure staff compliance with documentation timeframes.
Ensures all required annual competencies are completed timely and within the outlined timeframes.
Supervises flexing, on-call skill mix, use of overtime, per diems and registry.
Serve as positive role model to promote employee empowerment, effective leadership, communication and proactive problem solving.
Demonstrates strong clinical skills with patients and families, and provides clinical supervision and instruction to CM I and CM II’s.
Takes active role in coordinating case conferences around complex patient issues with other members of the Interdisciplinary Care Team (IDT).
Facilitate and lead team meetings.
Actively participate in all management team meetings by demonstrating creative and effective problem solving/critical thinking skills.
Actively participate in intradepartmental task forces.
Partners with colleagues and system ICM Clinical Educators to identify educational gaps and needs.
Responsible for completion and submission of required reports pertaining to TP CM activities and interventions.
Establish mutually derived annual goals and meets goals.
Maintain individual in-service/performance records.
Ongoing professional growth through attendance at educational forums.
Identify and/or participates in initiatives to improve work processes.
Audits cases routinely to ensure compliance and drive process excellence.
Actively practices safe work habits and contribute to ensuring a safe work environment.
Utilizes appropriate processes or tools to document identified problems to promptly initiate problem solving plans.
Promotes quality outcomes in complex, new/unusual, or other high-risk clinical situations, collaborating or seeking additional resources as needed.
Completes quality monitoring tools as specified and participates in the evaluation of such data.
Keep staff abreast of new developments in field, discipline, or functional area.
Ensures staff is knowledgeable and compliant with regulatory and accreditation standards.
Make sound decisions and demonstrates ability to handle situations not covered by written or verbal instructions.
Notify appropriate resources when issues or problems arise.