Supports Coordinator Supervisor

Quality Progressions•Lower Merion Township, PA

About The Position

The Supports Coordination Supervisor provides supervision to the Supports Coordinators. This position will be performed consistently with the values, principles and philosophy of The Everyday Lives Publications, Quality Progressions, and all applicable policies and procedures. The employee will have a strong foundation of experience in providing supports coordination or other service to people with intellectual or developmental disabilities. The employee will have a strong belief that people with disabilities can achieve outcomes, have value, and contribute to their community. All decisions and actions of the employee will be consistent with the agency mission statement and will be completed with a customer service focus. The employee must be proficient in the use of computers and with HCSIS.

Requirements

Ability to pass background screens
A reliable car
Driver's license
Minimum of two years' active Intellectual Disabilities Supports Coordination experience
Proficient in the use of computers and with HCSIS

Nice To Haves

Knowledge of Pennsylvania's intellectual disability and autism service system
Successful completion of Person-Centered Thinking training
Successful completion of Person-Centered Planning training

Responsibilities

Teaches and assists Support Coordinators to successfully complete their duties.
Assures that all services of Quality Progressions reflect adherences to all standards policies of Quality Progressions, applicable Administrative Entities, work with all AE’s to provide supports if needed, the Commonwealth of PA Office of Developmental Programs and CMS.
Performs emergency duties as requested in the best interest of Quality Progressions and the health and welfare of the service recipients and employees, including being available for on-call services.
Assists in hiring and evaluating Supports Coordinators.
Provides formal and informal training to Supports Coordinators. This also includes feedback on performance. Promotes a teaching environment.
Coordinates schedules and caseloads to meet the needs of consumers and their family.
Assists in assuring that quality standards of Quality Progressions and of all funding sources are being met.
Acts as a liaison with applicable Administrative Entities, families and external providers.
Maintains a customer service focus.
Updating information related to eligibility for services, eligibility for Medical Assistance, priority for services and categorical funding streams.
Participates in the development and monitoring of quality assurance strategies.
Participates in the development and implementation of all policies and procedures.
Provides education to consumers and families on their rights and on due process.
Participate as needed with Recruitment, Selection and Placement initiatives.
Takes initiative and exhibits leadership.
Manages the waiver compliances of the Consolidated and P/FDS waiver.
Reviews Individual Supports Plans, Service Preference Plans, and monitors the subsequent follow-up required.
Performs all other duties as assigned.