Full-time Supportive Housing Facilitator

St. Joseph's Addiction Treatment & Recovery Centers•Town of Malone, NY

3d•$18 - $20•Onsite

About The Position

Directly assists the Associate Director of Housing in conducting all Housing and Aftercare services occurring on-site at the assigned location; To ensure high quality, person centered, vocationally driven, safe and secure housing services are provided in a fiscally responsible manner.

Requirements

High School Diploma or equivalency certificate.
Minimum of two years' experience working in behavioral health care field with significant knowledge of addictions treatment, or housing, and a working knowledge of the social welfare system.

Responsibilities

Ensure the effective, supportive, and therapeutic implementation of housing services for homeless and low-income individuals across assigned facilities.
Assist the Associate Director of Housing in the strategic development and integration of new housing programs that meet organizational and grant-funded objectives.
Implement best practices in homeless service delivery, including Critical Time Intervention (CTI) and Trauma-Informed Care, to improve resident outcomes.
Promote the philosophy of social rehabilitation within all residential treatment settings.
Orient residents to the facility, local neighborhood, and available community resources to foster housing stability and independence.
Conduct intake assessments, develop individualized treatment and service plans, and implement residential services per program standards.
Hold residents accountable to their recovery plans using a therapeutic, trauma-sensitive approach.
Monitor and document resident progress through individual and group meetings; evaluate and report on behavioral and emotional development as required.
Support residents in accessing and maintaining wrap-around services, including medical, behavioral health, vocational, and social support systems.
Assist with discharge planning to ensure smooth transitions and continued care.
Coordinate with community-based providers to develop and deliver programming that builds life skills, community integration, and work readiness.
Foster strong working relationships with referral sources and community partners, including mental health, substance use, and housing service agencies.
Collaborate with internal housing teams to align procedures, policies, and services across programs for consistency and quality.
Enhance substance use treatment services in coordination with SJATRC’s recovery team.
Provide individualized support to residents working toward sobriety and personal growth within a structured therapeutic environment.
Assist with daily operational tasks such as coordinating maintenance work orders, scheduling unit inspections, and managing move-in/move-out logistics to minimize vacancy days and maintain unit quality.
Participate in lease management and rent collection; identify and address property maintenance or cleanliness issues early.
Ensure all services and programming meet agency, clinical, fiscal, and regulatory standards.
Under the direction of the Supportive Housing Case Manager, conduct Independent Living Service Plan (ILSP) assessments to identify tenant strengths, needs, and goals.
Facilitate timely referrals to appropriate providers and monitor resident engagement and follow-through.
Prepare written evaluations and required documentation on resident behaviors, emotional presentation, and participation in community life.
Respond appropriately to individual crisis situations and escalate concerns to the Associate Director of Housing as necessary.
Perform other related duties as assigned by agency management.
Upholds the mission of SJATRC by demonstrating a commitment to quality service, collaborative relationships, and a respectful, dignified approach to clients and staff.
Maintains strict confidentiality and adheres to SJATRC’s Code of Ethics, policies, and all applicable procedures.
Communicates effectively, both verbally and in writing. Demonstrates discretion and professionalism in managing sensitive or complex situations.
Supports SJATRC’s community engagement efforts and fosters positive, professional relationships with external stakeholders.
Maintains commitment to professional growth by engaging in continued education and development relevant to the role.