Supportive Housing Coordinator

Indwell•Hamilton, ON

4d•Onsite

About The Position

Working within the Hamilton Apartments team as a Housing Support Worker, you will be responsible to provide tenants in Indwell's independent living apartments with supports that help them maintain health and housing. The Hamilton Apartments team is an interdisciplinary team that supports several buildings that provide our standard level of supports. Throughout our buildings, we support diverse tenant communities, including some buildings that are supported in partnership with Indigenous organizations. What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives. Founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1200 tenants to meet their needs of health, wellness, and belonging.

Requirements

Strong communication, listening, interview and assessment skills, as well as critical thinking and problem-solving abilities
Demonstrated ongoing learning and experience around supporting diverse individuals and communities (i.e. cultural safety, anti-racist and anti-oppressive practice, etc.)
Ability to work collaboratively within teams and with community social service agencies and partners
Written, verbal, time management and organizational skills
A client centered approach, using trauma-informed strategies to support residents
A warm, sensitive and caring approach with a genuine interest in supporting a diverse population of people living with mental illness
Effective crisis intervention and conflict management skills
Ability to work independently, be flexible, organized, responsible and take initiative
Ability to work as part of a team and contribute to the overall vision of the Program

Nice To Haves

A knowledge of local community resources and support systems and landlord-tenant relations is beneficial

Responsibilities

Providing direct and indirect support to individuals and tenant communities
Promoting trust and positive rapport with tenants
Supporting and advocating for tenants to connect with appropriate health, cultural and community supports
Coming alongside individuals to achieve their goals, balancing support with tenant empowerment and independence
Reinforcing individuals’ spirituality, culture, life skills and social and community skills
Planning and facilitating access to social, cultural, recreational and health promotion programs in coordination with the interdisciplinary team
Supporting volunteers
Landlord responsibilities
Rent collection and arrears tracking
Understanding and issuing LTB notices in consultation with your Supervisor
Participating in intake meetings and coordinating move-in and move-out procedures
Co-ordination of Pest Management and Facilities related maintenance
Maintaining a safe and healthy environment

Benefits

Vacation: 4% with 2% for HEAL time (sick and personal appointments) accumulated on each pay period
Employee Assistance Program- primary care and professional consulting services
New Staff Orientation Days
Professional and Personal Development- annual Leadership Conference (themed with guest speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities). Clifton Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness. Non-Violent Crisis Intervention (NVCI), First Aid/CPR/Naloxone, Therapeutic Relationships and Applied Suicide Intervention (ASIST)
Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings

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