Supportive/End of Life (EOL) Care Navigator
About The Position
Sentara Virginia Beach General Hospital is hiring a full-time, permanent Supportive/End of Life (EOL) Care Navigator. This onsite role serves as a resource for patients experiencing end-of-life issues in inpatient hospitals, assisted living or skilled nursing facilities, emergency departments, and ambulatory practices. The Navigator guides patients and families through the healthcare system and supports advance care planning, decision-making, and consideration of available post-acute hospice or palliative care. The role reviews electronic medical records for advance care planning documents and hospice or palliative care eligibility; helps patients and families locate, review, and upload existing documents; and facilitates creating or completing advance care planning documents. The Navigator provides end-of-life and hospice education, makes recommendations about next steps, and collaborates with care teams and facilities to support referrals and discharge planning. The position is based onsite at Sentara Virginia Beach General Hospital, 1060 First Colonial Road, Virginia Beach, Virginia. Standard hours are 8:00 a.m. to 4:30 p.m. Eastern Time, Monday through Friday, for 40 hours per week.
Requirements
- At least 1 year of healthcare experience in acute care, long-term care, home health, hospice, a skilled nursing facility, or community-based program services.
Nice To Haves
- Previous experience with end-of-life conversations, goals of care, or hospice work.
Responsibilities
- Prepare pre-rounding notes on patients when appropriate.
- Attend huddles, rounds, and clinics as required to be available for patient consultation.
- Review electronic medical records for advance care planning documents, living wills, and hospice or palliative care eligibility.
- Help patients and families locate and review existing documents and upload them to the chart.
- Assist with or facilitate completion or creation of advance care planning documents and support decision-making.
- Ensure medical Power of Attorney demographics are correctly documented in the electronic medical record.
- Meet with identified patients to establish their personal values and how those values affect their medical treatment plan.
- Provide end-of-life and hospice education.
- Make recommendations to patients, families, and providers about next steps.
- With patient or family consent, collaborate with case management and freedom-of-choice processes when required to facilitate timely referrals to appropriate care.
- Collaborate with case management, hospice care transition coordinators, providers, and facility staff to facilitate discharge to home or a post-acute site.
- Adapt to diverse care environments and demonstrate accountability, time management, trust-building, conflict management, resourcefulness, self-development, and situational adaptability.
Benefits
- Medical, dental, and vision plans.
- Adoption, fertility, and surrogacy reimbursement up to $10,000.
- Paid time off and sick leave.
- Paid parental and family caregiver leave.
- Emergency backup care.
- Long-term and short-term disability and critical illness plans.
- Life insurance.
- 401(k)/403(b) with employer match.
- Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education.
- Student debt pay down up to $10,000.
- Pet insurance.
- Legal resources plan.
- Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria.
- Market-competitive compensation, with possible additional compensation such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
