Supported Living Services Manager

Mains'l•Chico, CA

1d•Onsite

About The Position

Supported Living Services Program Manager At Mains’l, we believe in making a positive difference in the world, one person at a time. As a Program Manager in Supportive Living Services(SLS), you’ll not only contribute to guiding a team of Direct Support Professionals to provide exceptional care to the people we support, but you play a vital role in creating meaningful opportunities for people with various abilities to live fulfilling, independent, and empowered lives. The Program Manager is responsible for overseeing daily operations, ensuring quality services, supporting staff development, and maintaining compliance with company and state regulations. This role requires a compassionate leader who is organized, adaptable, and committed to person-centered support. A manager in the SLS department must be flexible and able to prioritize and meet the demands of changes that may occur.

Requirements

Organizational skills to manage rapidly changing schedules with crew members.
Critical thinking and quick problem-solving skills.
Ability to prioritize what is most important while multitasking.
Enthusiastic in coaching new skills to staff with limited experience.
Excellent communication skills including both oral and written (report writing).
Experience working with people with disabilities.
Ability to work independently with limited instruction.
Previous caregiving experience is required.
Ability to pass a background check through the Department of Justice (DOJ) and FBI check if applicable.
Valid Drivers’ license required.
Safe and reliable transportation with a valid driver’s license and auto insurance.
Ability to pass a driving record check, if applicable.
TB (Tuberculosis) Skin Test
Physical, if applicable.

Nice To Haves

Previous managerial experience preferred.

Responsibilities

Directly manage a caseload of services in two 24-hour residential homes.
Role model extraordinary service delivery and decision-making guided by vision, mission, values, and best practices.
Support people using services to live lives that are meaningful to them.
Implementing strategic plans, completing work plans and action steps
Provide leadership, coaching, and mentoring to the Support Coordinators (SC) and Direct Support Professionals (DSP) in departments managed.
Prepare, share, and store annual paperwork as required by licensing rules and regulations, or other applicable laws, and timelines, and store according to Mains’l practices.
Provide onsite training and support during day-to-day operations.
Respond and act in crises when staff needs support.
Provide on-call support in accordance with the agreed schedule to all houses in the region.
Collaborate with other managers, supervisors, admin, and HR.
Communicate with stakeholders including family members, conservators, and Support Coordinators at FNRC.
Complete attendance records for billing, approve timecards and maintain house schedules.