Support Specialist - Supported Living Services

Hope Services • Santa Cruz, CA

5d • $5,859 • Onsite

About The Position

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels. This role focuses on the implementation and documentation of progress towards consumer goals, promoting self-reliance and independence, and includes the supervision of assigned roommates/companions. The Support Specialist is responsible for consumer protection, rights, grievance procedures, fair hearings, and incident reporting.

Requirements

• Bachelors Degree in rehabilitation, social sciences, special education, health, public administration, social work, or an approved related field
• 3 years of approved experience in rehabilitation or social work or an approved equivalent combination of education and experience.
• Knowledge of community services
• Implement ISP objectives
• Knowledge of client rights/advocacy
• Knowledge of housing market and transportation
• Health & Safety considerations

Responsibilities

• Assures adequate staffing through scheduling, recruitment, hiring, training and orientation of direct service, substitute and volunteer staff as assigned. Provides all aspects of supervision, of assigned staff in the households of consumers.
• Provide 1:1 support in the consumer’s home and community as identified in their Personal Plan. Provides support on 24-hour pager.
• Assist and participate in the Circle of Support and implementation of the Person Centered Planning Process.
• Facilitation and development of Circle of Support to build relationships with client, family, friends, neighbors, SARC, clients, relief staff, and roommate. Acts as advocate on behalf of consumers served.
• Development and expansion of consumer participation in typical and generic community activities as chosen by the consumer. Schedule Outreach rides to and from work.
• Complete required forms and accountability documentation, incident reports, case recordings, billing, and other required documentation. Assist consumers with developing medication monitoring systems to ensure medication regimes are followed.
• Assist consumer in finding housing, roommates and training needed supports.
• Maintains all assigned client case records, quarterly progress reports, Outreach billings and monthly billings.
• Responsible for maintaining a professional relationship with consumers, family members, doctors (medical, specialist, clinics) and appropriate others. Represents HOPE in the community.
• Acts as a mandated abuse reporter.
• Perform other duties, as assigned, to assure efficiency of program services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level