Supported Living Manager

PathfinderHuntington, IN
Onsite

About The Position

As a Supported Living Manager at Pathfinder, you play a critical leadership role in ensuring individuals receive high-quality, person-centered supports in their homes and communities. Serving as the bridge between residential sites and leadership, you guide teams, uphold compliance, and ensure each individual’s goals, preferences, and well-being remain at the center of everything you do. Pathfinder’s mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.

Requirements

  • Leadership experience
  • Experience in coaching, training, and performance feedback
  • Recruitment and onboarding experience
  • Experience with Person-Centered Individual Support Plans (PCISPs)
  • Knowledge of behavior support plans
  • Understanding of state and federal regulations, Medicaid Waiver requirements
  • Experience with documentation, waiver files, and reporting
  • Experience managing day-to-day operations
  • Experience with scheduling and shift coverage
  • Experience coordinating medical appointments, transportation, and day program schedules
  • Experience managing resources and staffing needs
  • Experience as a primary point of contact for interdisciplinary teams
  • Experience fostering relationships with families, guardians, and community partners

Nice To Haves

  • Experience in disability services
  • Experience in residential management

Responsibilities

  • Directly supervise and support Supported Living Assistant Managers through coaching, training, performance feedback, and corrective action when needed.
  • Lead recruitment, onboarding, and development efforts to build strong, reliable residential teams.
  • Serve as a role model by demonstrating ethical, stable, and compassionate leadership.
  • Participate in leadership on-call rotation to ensure continuity of care and operational support.
  • Oversee the implementation of Person-Centered Individual Support Plans (PCISPs) across assigned residential sites.
  • Ensure goals are measurable, meaningful, and aligned with individual preferences and outcomes.
  • Monitor and guide adherence to behavior support plans and provide direction on best practices.
  • Champion services that support physical, emotional, and social well-being.
  • Ensure all residential operations meet state and federal regulations, Medicaid Waiver requirements, and Pathfinder policies.
  • Oversee accurate documentation, waiver files, and timely reporting to leadership.
  • Maintain confidentiality, ethical standards, and agency compliance at all times.
  • Oversee day-to-day operations across three residential sites supporting 9–12 individuals.
  • Partner with Supported Living Assistant Managers to ensure staffing coverage, scheduling adjustments, and open-shift coverage.
  • Coordinate medical appointments, transportation, and day program schedules to support continuity of care.
  • Manage resources and staffing needs to maintain high operational standards.
  • Serve as the primary point of contact for interdisciplinary team members.
  • Foster strong relationships with families, guardians, and community partners.
  • Promote inclusion, communication, and quality of life for individuals supported.
  • Ensure individuals receive consistent, respectful, and empowering supports in their homes.
  • Strengthen residential teams through leadership, accountability, and mentorship.
  • Promote dignity, independence, and meaningful outcomes for people supported.
  • Uphold Pathfinder’s mission through high-quality services and ethical leadership.
  • Create stable, compliant, and supportive environments where individuals and staff can thrive.

Benefits

  • Competitive Pay & Paid Training
  • Paid Time Off & Holidays
  • Comprehensive Insurance Coverage – Medical, Dental, and Vision plans
  • Employer-Paid Coverage – Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD)
  • 403(b) Retirement Plan with Employer Match
  • Tuition Reimbursement
  • Professional Development & Training
  • Person-Centered Thinking Training
  • Wellness Platform Incentives
  • Financial Wellness Platform
  • Employee Assistance Program (EAP)
  • Free Pathfinder Kids Clinic
  • Verizon Wireless Discount
  • YMCA Discount
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