Supported Employment Specialist

Pioneer Human ServicesSeattle, WA
$24 - $35Hybrid

About The Position

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a Supported Employment Specialist with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption. Who we are – Our Mission We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

Requirements

  • AA degree in any related field (Human services, business administration, social work, public health, criminal justice, etc.)
  • 2 years’ experience working with individuals who experience behavioral health challenges
  • Must obtain and maintain an Agency Affiliated Counselor credential (Must apply within 7 days of employment)
  • Possess or be able to pursue/obtain Certified Peer Counselor Credential through WA DOH under 18.19 RCW of WA. within 30 days of employment
  • May occasionally need to transport clients to appointments. Must have valid driver’s license, ability to meet the requirements of a Company Approved Driver including minimum personal vehicle insurance if driving a personal vehicle on Company business and acceptable driving record.

Nice To Haves

  • BA/BS Degree in any related field (Human services, business administration, social work, public health, criminal justice, etc.)
  • Experience with state substance use residential treatment facility services
  • Experience working with people from diverse cultures

Responsibilities

  • Provide coaching, education, support, and skill-building related to individualized employment, education, or entrepreneurship goals, guided by the career profile and person-centered plan.
  • Operate from a peer-informed, person-centered lens that honors participant choice, voice, and self-determination in all vocational decisions.
  • Ensure services are strengths-based and trauma-informed, supporting dignity, respect, and empowerment through validation of lived experience.
  • Identify career and occupational targets through development of a career profile that captures participant preferences, strengths, and barriers.
  • Provide skill-building as it relates to filling out applications, resume building, and interview preparation, tailored to the participant’s career profile and goals.
  • Provide financial education and resources to guide decisions about starting and maintaining work, wage changes, and benefits.
  • Provide rapid job search, helping participants seek jobs directly as an alternative to extended pre-employment assessments.
  • Offer individualized follow-along supports for as long as the participant desires.
  • Demonstrate and model hope, conveying optimism that competitive employment and career growth are achievable.
  • Provide job development by creating opportunities to build relationships with employers based on participant preferences.
  • Utilize rapid, individualized and diverse job search strategies.
  • Engage participants as equal partners in their employment journey, reducing power imbalances and promoting shared decision-making.
  • Document outcomes as they relate to IPS Supported Employment fidelity and program guidelines.
  • Maintain accurate data systems, records, and reports in compliance with state, federal, and organizational requirements.
  • Complete all clinical documentation and paperwork “as soon as practicable’ after a service is provided, no later than 24-48 hours
  • Gather information about the nature of job opportunities and assess whether they may be a good fit for participants.
  • Meet regularly with employers to develop strong partnerships in job development and keep employer outreach tracker/log
  • Maintain records of service provision, job search, employment applications, resumes, benefits counseling, and participant progress toward career goals.
  • Ensure documentation and files meet auditing and program standards.
  • Meet productivity standards as determined by program leadership.
  • Act as a member of the multidisciplinary clinical team, ensuring employment services are integrated with behavioral health care.
  • Collaborate with providers, treatment teams, and community partners to support participant employment goals.
  • Build and maintain strong relationships with employers and workforce partners to expand job opportunities.
  • Provide education to employers and community partners about Supported Employment practices and participant rights.
  • Write clear, concise reports and correspondence.
  • Promote and model teamwork, collaboration, and mutual respect with coworkers, participants, and community partners.
  • Engage with participants and employers using a person-centered, strengths-based approach that reduces stigma and power imbalances.
  • Partner with department leadership and Quality Assurance teams to ensure program fidelity to IPS Supported Employment standards.
  • Monitor employment service delivery for adherence to person-centered, trauma-informed, and strengths-based practices.
  • Adhere to professional and ethical standards in all aspects of service delivery.
  • Ensure required credentials remain in good standing and up to date with the WA Department of Health.
  • Attend staff meetings and actively participate in planning, coordination, and delivery of quality services.
  • Attend required trainings as assigned by department leadership and participate as a collaborative team member.
  • Participate in regular supervision meetings.
  • Obtain CPR & First Aid certification within 90 days of hire (or as soon as possible) and maintain throughout employment.
  • Participate in continuing education and professional development opportunities as budget allows, with a goal of at least two trainings or conferences per year.

Benefits

  • Medical
  • Flexible spending
  • Dental
  • Vision
  • Life
  • AD&D
  • Disability
  • Dependent Daycare Flexible Spending
  • Tuition assistance (100% for bachelor's, 50% for graduate programs)
  • Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
  • Employee recognition programs
  • Public transportation discount
  • Employee assistance program (EAP)
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