About The Position

The Support Technician works under the supervision of the Registered Nurse serving the unit and performs one of two roles according to assignment. In the priority role, the technician serves as a mobility assistant, working with the registered nurse to optimize patient mobility using specialized patient lifting equipment. In the second role, the technician provides unit desk support by managing nurse call system needs, answering telephones, stocking supplies and equipment, filing, and helping ensure a clean and uncluttered care environment. The technician provides nursing support in alignment with the organization’s mission of excellent patient care and nursing’s vision of excellence in autonomous and accountable nursing practice, patient advocacy, and innovative care in a climate of trust and collaboration.

Requirements

  • Demonstrated computer experience.
  • Demonstrated strong oral and written communication skills.
  • Demonstrated excellence in public contact skills, including respect for others, courtesy, and tactfulness.
  • Demonstrated ability to problem-solve, prioritize, and display initiative.
  • Dependability and ability to accept direction and interact with others as a team member.
  • Strong organizational skills and demonstrated ability to work independently.
  • Demonstrated understanding of medical terminology.

Nice To Haves

  • High school diploma or equivalent.
  • College degree.
  • Previous clerical or nursing assistant experience.

Responsibilities

  • Work under the supervision of the Registered Nurse serving the unit.
  • Assist with patient mobility using specialized patient lifting equipment in collaboration with the registered nurse.
  • Manage unit desk support, including nurse call system needs.
  • Answer telephones.
  • Stock supplies and equipment.
  • File documents.
  • Help maintain a clean and uncluttered environment of care.
  • Provide nursing support to advance excellent patient care.
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