About The Position

The Support Technician works under the supervision of the Registered Nurse serving the unit and performs two distinct roles according to assignment. In the priority role, the Support Technician serves as a mobility assistant, working with the Registered Nurse to optimize patient mobility using specialized patient lifting equipment. In the second role, the Support Technician provides unit desk support by managing nurse call system needs, answering telephones, stocking supplies and equipment, filing, and maintaining a clean and uncluttered environment of care. The position provides nursing support in service of the organization's mission of excellent patient care and nursing's vision of setting a new standard of excellence in autonomous and accountable nursing practice committed to patient advocacy and innovative patient care in a climate of trust and collaboration.

Requirements

  • Demonstrated computer experience.
  • Demonstrated strong oral and written communication skills.
  • Demonstrated excellence in public contact skills, including respect for others, courtesy, and tactfulness.
  • Demonstrated ability to problem-solve, prioritize, and display initiative.
  • Dependability and ability to accept direction and interact with others as a team member.
  • Strong organizational skills and demonstrated ability to work independently.
  • Demonstrated understanding of medical terminology.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous clerical or nursing assistant experience preferred.
  • College degree preferred.

Responsibilities

  • Assist with patient mobility in collaboration with the Registered Nurse, using specialized patient lifting equipment.
  • Manage unit desk support, including nurse call system needs.
  • Answer telephones.
  • Stock supplies and equipment.
  • File documents.
  • Help ensure a clean and uncluttered environment of care.
  • Provide nursing support to help achieve the organization's patient-care mission and nursing vision.
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