About The Position

The Support Technician functions under the supervision of the Registered Nurse serving the unit and performs two distinct roles according to assignment. In a priority role, the Support Technician serves as a mobility assistant and works with the Registered Nurse to optimize patient mobility using specialized patient lifting equipment. In the second role, the Support Technician provides unit desk support by managing nurse call system needs, answering telephones, stocking supplies and equipment, filing, and maintaining a clean, uncluttered environment of care. The Support Technician provides nursing support to advance the organization’s mission of excellent patient care and nursing’s vision of setting a new standard of excellence in autonomous and accountable nursing practice committed to patient advocacy and innovative patient care in a climate of trust and collaboration.

Requirements

  • High school diploma or equivalent preferred.
  • Demonstrated computer experience.
  • Demonstrated strong oral and written communication skills.
  • Demonstrated excellence in public contact skills, including respect for others, courtesy, and tactfulness.
  • Demonstrated ability to problem-solve, prioritize, and display initiative.
  • Dependability, ability to accept direction, and ability to interact with others as a team member.
  • Strong organizational skills and demonstrated ability to work independently.
  • Demonstrated understanding of medical terminology.

Nice To Haves

  • College degree preferred.
  • Previous clerical or nursing assistant experience preferred.

Responsibilities

  • Assist with patient mobility alongside the Registered Nurse, using specialized patient lifting equipment.
  • Provide unit desk support, including managing nurse call system needs and answering telephones.
  • Stock supplies and equipment.
  • Perform filing.
  • Help ensure a clean and uncluttered environment of care.
  • Provide nursing support in alignment with the organization’s mission and nursing vision.
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