About The Position

The Support Technician Lead leads a team responsible for equipment cleaning, sanitization, changeovers, and production line setup activities that help keep manufacturing operations safe and efficient. This hands-on leadership role calls for strong organization, technical problem-solving, and collaboration to ensure equipment is production-ready and meets quality, safety, and compliance standards. The role is onsite and follows a weekend-oriented schedule: Fridays, 6:45 a.m.–5:00 p.m.; Saturdays, 6:45 p.m.–5:00 a.m.; Sundays, 11:00 a.m.–11:00 p.m.; and Mondays, 6:45 a.m.–3:00 p.m. Overtime and support for weekend operations may be needed. The position includes 10% travel and requires working in cleanroom and washdown environments, standing and walking for most of the workday, and performing physical tasks including lifting up to 50 pounds and repetitive bending, reaching, pushing, pulling, and lifting. Compensation is listed at $40.13–$56.79 per hour, plus a $1.00 shift premium, bonus potential, and benefits.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of experience in a manufacturing, cGMP, food, pharmaceutical, medical device, or similarly regulated environment.
  • Previous experience leading, supervising, or coordinating the work of others.
  • Strong communication and organizational skills.
  • Ability to read and understand procedures, work instructions, and safety documentation in English.
  • Basic computer proficiency, including Microsoft Word, Excel, Outlook, and PowerPoint.
  • Ability to work overtime and support weekend operations as needed.
  • Ability to lift, move, and maneuver up to 50 pounds with or without mechanical assistance.
  • Ability to operate material handling equipment such as pallet jacks and roll handling equipment.
  • Ability to work in cleanroom and washdown environments, stand and walk for most of the workday, and perform repetitive bending, reaching, pushing, pulling, and lifting.
  • Ability to work extended shifts, including 10–12 hour days.

Nice To Haves

  • Previous people management or supervisory experience.
  • Mechanical and electrical troubleshooting experience in a manufacturing environment.
  • Experience with equipment cleaning, sanitization, changeovers, or preventive maintenance activities.
  • Experience working in cleanroom or regulated manufacturing environments.
  • Continuous improvement or lean manufacturing experience.

Responsibilities

  • Lead and develop a team of Support Technicians during weekend operations.
  • Coordinate and schedule equipment cleaning, sanitization, setup activities, and production changeovers.
  • Provide hands-on support for equipment cleaning, disassembly, reassembly, troubleshooting, and production line preparation.
  • Ensure manufacturing equipment and cleanroom areas are cleaned and validated according to approved procedures.
  • Partner with Engineering, Maintenance, Quality, and Operations to resolve issues and improve equipment performance.
  • Maintain cleaning procedures, work instructions, logs, and related documentation to support compliance and continuous improvement.
  • Monitor inventory levels of cleaning supplies, chemicals, replacement parts, and consumables.
  • Lead performance, safety, quality, and continuous improvement initiatives using Stryker Production System (SPS) principles.
  • Support investigations related to non-conformances, equipment issues, and process improvements.
  • Communicate priorities and progress across shifts to support smooth production startup and execution.

Benefits

  • Bonus potential
  • Benefits
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