Support Technician I

LECO Corporation•St. Joseph, MI

About The Position

The Support Technician I performs various department functions to assist with timely testing and shipping of parts and instruments for internal and external customer orders. The role includes updating towers, verifying part and serial numbers, and completing work accurately at a productive pace. The technician also supports instrument testing, order preparation, and department operations.

Requirements

Basic computer skills in a Windows environment.
Excellent verbal and written communication skills.
Good Microsoft Office skills, including Word and Excel.
Good organizational skills.
Ability to stay focused and on task, and to work independently.
Ability to comply with department and company rules.
High school diploma or equivalent.

Responsibilities

Program keys needed to test and ship instruments.
Requisition parts from stock.
Complete software and key work orders to keep parts on hand and available.
Prepare parts stocked in the test department for pickup by Main Stock or Expediters.
Prepare samples for instrument testing.
Perform routines and/or methodologies on instruments to verify equipment function.
Test and operate LECO products, including final instrument assemblies, subassemblies, computers, and components.
Linearize or characterize cells according to instrument requirements.
Coordinate parts to be shipped with an instrument.
Prepare instruments for shipment.
Assist the Support Tech II or Supervisor with scheduling, data entry, or other job duties.