Support Specialist III, Peds/PICU
About The Position
We are recruiting for a mission-driven Support Specialist III, Peds/PICU to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department Pediatrics Pediatrics is a 20-bed unit that provides compassionate care for common illnesses including urinary tract infections, respiratory problems, dehydration, ingestions, abdominal pain, appendicitis and gallbladder disease. In addition, we offer subspecialty care in pediatric neurology and seizure treatment, pediatric infectious disease and pediatric cardiology. We also provide a broad range of surgical specialties, including general surgery, ear, nose and throat (ENT), orthopedic and neurosurgery services. The nurse-to-patient ratio is 1:4. Job Summary Under minimal supervision, performs administrative and record keeping functions in the assigned Department. Provides clerical and technical support. Supports the goals of the department by compiling reports and entering information into appropriate databases accurately. Communicates with the team to assure due dates and other targets are met.
Requirements
- 4-6 years clerical or administrative experience required.
- Ability to organize work day in order to manage multiple, simultaneous projects.
- Demonstrates a willingness to learn new techniques, methods and participate in a new program and other system changes.
- Knowledge of inventory practices with the ability to maintain adequate levels of supplies.
- Excellent verbal and written communication skills as well as good interpersonal human relation skills.
- Able to troubleshoot malfunctioning equipment and notify appropriate repair contact.
- Intermediate knowledge of databases sufficient to be able to research, analyze and report.
- Skill in filling out forms and completing paperwork relative to the work assignment.
- Ability to create, store, edit, format, print, and revise tables, reports, forms, labels, and other printed material using the available software.
- Recognizes, initiates and leads improvement efforts through initiative, judgment, tact, and discretion.
- Proficient in Microsoft Office Suite
Responsibilities
- Communicates information appropriately so that others are informed as necessary.
- Responds to emails and voicemails.
- Files and maintains records, correspondence and other paperwork. (20%)
- Maintains needed office supplies for self, department and assigned department members.
- Delivers phone messages accurately and promptly.
- Acts as the point of contact for receiving information and calls from external and internal customers/service providers to maintain equipment/supplies, maintenance, ect. And notifies the appropriate personnel. (20%)
- Receives and screens visitor and staff telephone calls. (10%)
- Refers patients or staff callers to the appropriate personnel.. (10%)
- Arrange meetings, interviews and conferences. Schedules appointments, reserves conference rooms, and makes audio-visual equipment arrangements as needed. (20%)
- Maintains department employee files and ensures they are up-to-date and contain all appropriate documents per HR policy.
- Collects and enters data in spreadsheets and databases for monthly reports. (10%)
- Attends training courses provided by the organization as necessary. (10%)
Benefits
- Generous paid time off
- Fully paid parental leave
- Exceptional retirement contributions
- Comprehensive health coverage
- Nationally recognized well-being programs
- Tuition assistance
- Career advancement pathways
- Professional development
- Loan forgiveness eligibility
- Employer contributions
- Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
- 100% paid parental leave up to 6 weeks
- Immediate eligibility for retirement plans with employer contribution up to 9.5%
- Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
- Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
- Free RTD EcoPass (public transportation)
- Childcare discount programs & exclusive perks on large brands, travel, and more
- Tuition reimbursement & assistance
- Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
- Professional clinical advancement program & shared governance
- Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
- National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
