Support Specialist, College Credit Plus

Clark State College • Leffel Lane-Springfield, OH

1d • Onsite

About The Position

The College Credit Plus (CCP) Support Specialist provides operational, administrative, and student support for the College Credit Plus program in alignment with Clark State College’s mission, vision, and core values. This part-time position assists with processing CCP application materials, maintaining student records, supporting CCP communications, and coordinating orientation logistics and attendance tracking. The role also supports outreach activities and CCP-related events as needed. Working collaboratively with the Director of Early College Programs and CCP advising staff, the CCP Support Specialist helps ensure accurate documentation, effective communication, and a positive experience for prospective and current CCP students, parents, and partner schools.

Requirements

• Six months to two years of similar or related experience.
• A high school education or GED.
• Requires travel to K-12 partner locations; a valid driver's license and/or dependable transportation is required.
• Accountability: Takes responsibility for completing assigned tasks accurately and on time; arriving at designated work/meeting locations when expected; being prepared to work and participate.
• Communication Skills: Highly collaborative with excellent communication skills.
• Culture of Care: Cultivates a supportive environment by implementing a trauma-informed culture of care.
• Customer Service: Serves both internal and external customers in an efficient, timely, and pleasant manner; maintains a professional appearance.
• Reliability: Completes work in a timely manner with attention to detail; ability to be depended upon and identify and problem-solve.
• Team Environment: Collaborates effectively with colleagues, fostering a respectful, inclusive, and supportive workplace to achieve the College's mission, vision, and goals.
• Technology: Familiar with a variety of software and willing to learn new technologies as needed for upgrades; proficient in Microsoft Office applications.
• Time Management: Highly organized with strong time management skills and ability to effectively prioritize tasks.

Nice To Haves

• A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Responsibilities

• Processes application documents for College Credit Plus (CCP) in CRM and Colleague as necessary.
• Assists with management of the CCP inbox as requested.
• Presents CCP orientations and completes data entry for all attendees.
• Reviews course rosters for required documentation.
• Assists with CCP-related events as needed.
• Coordinates CCP orientation content, delivery formats, and presentation of materials.
• Performs other duties as assigned by the supervisor.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED