Credit Specialist

Hawkins CareersRoseville, MN
Onsite

About The Position

Analyze and assess the creditworthiness of customers using external credit risk management reports to determine appropriate credit limits, research account disputes and bill discrepancies, perform customer account reconciliation, respond to credit inquiries from external and internal customers, and identify delinquent accounts requiring external collection efforts.

Requirements

  • 1+ years credit and collections experience preferred
  • Ability to work independently and as part of a team
  • Excellent oral and written communication skills
  • Organized and detail orientated
  • Ability to multitask and work well while meeting deadlines
  • JD Edwards software experience preferred
  • Microsoft Excel, Word, and Outlook experience
  • Attention to detail and follow through on all action items
  • Must be able to work collaboratively in a cross-functional environment

Responsibilities

  • Establish new customer accounts
  • Perform financial research to determine lines of credit
  • Analyze customers who exceed authorization limit and make limit recommendations
  • Review and release credit holds
  • Perform collection activities
  • Work with customers and sales agents on reconciling and resolving outstanding balances
  • Make recommendations for doubtful accounts, debt write-offs and 3rd party collections
  • Resolve billing discrepancies and initiate invoice corrections
  • Review, update, and maintain reporting
  • Maintain various department spreadsheets
  • New customer and ship to setup
  • Maintain customer information
  • Maintain sales tax information
  • Maintain strong working relationships with customers and internal departments
  • Respond to customers in a timely and professional manner
  • Complete customer vendor forms for manager approval
  • Work with Business Analyst on JD Edwards system updates, improvements, and error resolutions
  • Review and recommend process improvement to increase efficiency and effectiveness
  • Follow SOX procedures and controls, as well as corporate accounting procedures.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • LTD/STD
  • 401(k) match
  • Employee Stock Purchase program (ESPP)
  • paid time off
  • paid holidays
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