Support Services Coordinator

UNC-Chapel Hill•Chapel Hill, NC

2d•Onsite

About The Position

The Support Services Coordinator is responsible primarily for coordinating and assisting with the set-up and clean-up of all classroom and course functions. The Coordinator must maintain an up-to-date working knowledge of various classroom set-ups, facility amenities, institutional policies, and support for special events. This also includes maintaining a well-stocked supply room. The role must provide general facilities information to guests, resolve issues promptly, maintain strong attention to detail, uphold a constant awareness of safety concerns, and demonstrate a commitment to high-quality customer service. This position will also serve as backup for general facilities duties at the Knapp-Sanders Building. In addition, the position is responsible for asset management, including planning to acquire, operate, maintain, renew, and retire assets. This includes assessing all assets utilized by both the School of Government and SOG Services. The Coordinator will define and maintain maintenance and replacement schedules for all assets and research facility management software capable of generating recurring maintenance notifications. These schedules are essential for forecasting budgets and long-term planning. The Support Services Coordinator will also be responsible for scheduling reservations for state vehicles, coordinating regular maintenance with the campus service station, and ensuring vehicle availability and compliance. The position will serve as co-chair of the Building Safety Committee.

Requirements

Up-to-date working knowledge of various classroom set-ups, facility amenities, and institutional policies.
Ability to maintain a well-stocked supply room.
Ability to provide general facilities information to guests.
Ability to resolve issues promptly.
Strong attention to detail.
Constant awareness of safety concerns.
Commitment to high-quality customer service.
Ability to serve as backup for general facilities duties.
Experience with asset management, including planning to acquire, operate, maintain, renew, and retire assets.
Ability to assess assets utilized by the School of Government and SOG Services.
Ability to define and maintain maintenance and replacement schedules for all assets.
Ability to research facility management software.
Ability to schedule reservations for state vehicles.
Ability to coordinate regular maintenance with the campus service station.
Ability to ensure vehicle availability and compliance.
Ability to serve as co-chair of the Building Safety Committee.

Responsibilities

Coordinating and assisting with the set-up and clean-up of all classroom and course functions.
Maintaining an up-to-date working knowledge of various classroom set-ups, facility amenities, institutional policies, and support for special events.
Maintaining a well-stocked supply room.
Providing general facilities information to guests.
Resolving issues promptly.
Maintaining strong attention to detail.
Upholding a constant awareness of safety concerns.
Demonstrating a commitment to high-quality customer service.
Serving as backup for general facilities duties at the Knapp-Sanders Building.
Managing assets, including planning to acquire, operate, maintain, renew, and retire assets.
Assessing all assets utilized by both the School of Government and SOG Services.
Defining and maintaining maintenance and replacement schedules for all assets.
Researching facility management software capable of generating recurring maintenance notifications.
Scheduling reservations for state vehicles.
Coordinating regular maintenance with the campus service station.
Ensuring vehicle availability and compliance.
Serving as co-chair of the Building Safety Committee.