Support Services Coordinator

Damar Services, Inc.•Indianapolis, IN

About The Position

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives.Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a Top Workplace for several years! Ready to make a real difference?Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is looking for a talented, motivated, and detail oriented Support Services Coordinator to be responsible for performing a variety of para-professional tasks related to the care of individuals served by Damar. This includes participation in activities that promote the development of appropriate daily living, self-help, and social skills of clients. Job responsibilities include the performance of duties related to the physical health and well-being of each resident served.

Requirements

Meet one of the following: High School Diploma/GED combined with four years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population
Associate’s degree or 48 completed credit hours combined with two years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population
Be at least 18 to work in our Community Living and Support Services program and at least 21 to work in our Children's Residential program
Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving)
Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions
Successfully complete a pre-employment physical
Favorably meet and maintain Damar’s background screening

Nice To Haves

Bachelor’s degree (preferred)

Responsibilities

Assisting families with selecting an independent contractor to provide services as defined by the NOA
Monitoring independent contractor hours to ensure service match the family’s needs and do not exceed the NOA
Reviewing contractor invoices and processing for payment
Evaluating contracted services to ensure independent contractor is fulfilling contract terms and complying with regulatory guidelines
Ensuring ISP/BSPs of assigned clients are implemented
Notifying appropriate management and regulatory agencies of incidents within the required timeframes as determined by regulatory agencies and/or Damar policies
Monitoring client’s finances and ensuring expenses are paid in a timely manner, if required
Conducting bi-weekly assessments to ensure client and family satisfaction
Auditing client files on a monthly basis or more frequently as needed
Assisting staff and clients in maintaining a safe, healthy and clean-living environment, as needed
Effectively responding to and managing crisis situations, which may include client physical aggression, utilizing prescribed verbal intervention or physical management techniques

Benefits

Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
Comprehensive training in verbal intervention and physical management techniques
Medical, Dental, and Vision Insurance options
Up to $3,000 per year in Tuition Assistance
Save for your retirement with our 401(k) Plan Participation
Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
Short-Term and Long-Term Disability Insurance options
Paid Holidays to spend time with loved ones
Paid Time Off (PTO) for rest and renewal

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