SUPPORT SERVICE WORKER
About The Position
Work with great people doing great things! Join Buckelew Programs' new Rising Recovery Center and play a pivotal role in making a meaningful impact on the lives of individuals facing mental health and substance use challenges in Marin County. We are hiring a Support Service Worker for the Rising Recovery Center, a short-term residential treatment center providing support to individuals experiencing co-occurring substance use and mental health disorders. As the Support Service Worker, you will play a key role in ensuring the smooth operation of the facility by assisting Detox Counselors, supporting clerical and data entry tasks, maintaining a clean and safe environment, managing inventory, and organizing historical records.
Requirements
- High school diploma or equivalent required.
- Minimum one year of experience in data entry and general clerical work.
- Intermediate computer proficiency, with data entry and typing skills (minimum 45 WPM).
- Strong verbal and written communication skills.
- Ability to multitask, work both independently and as part of a team.
- Compassionate, professional, and supportive approach with clients.
- Willingness to learn and grow in the role.
- If in recovery, must have at least two years of continuous sobriety.
Nice To Haves
- Experience working with individuals with mental health and/or co-occurring disorders is preferred.
- Familiarity with AA/NA Twelve-Step programs is strongly preferred.
- Certification as an Alcohol and Drug Counselor or enrollment in an approved training program (CAARR or equivalent) is a plus.
- First Aid/CPR certification preferred.
- Valid California driver’s license with a clean driving record preferred.
Responsibilities
- Accurately enter data into designated systems following established protocols.
- Perform clerical tasks including photocopying, assembling packets, and filing.
- Conduct regular cleaning tasks including dishwashing, vacuuming, mopping, laundry, and bathroom sanitation.
- Monitor facility cleanliness and safety, ensuring a welcoming and hygienic environment.
- Maintain accurate inventory of client food, facility supplies, and other essential resources.
- Organize and maintain historical files according to required retention standards.
- Track client movement in and out of the facility.
- Immediately report any concerns to the supervisor or on-duty Detox Counselor.
- Identify and report maintenance issues to the supervisor promptly.
- Maintain appropriate professional boundaries and uphold client confidentiality at all times.
- Actively participate in staff meetings and required training sessions.
- Support the program’s structure and uphold its mission in all aspects of your work.
Benefits
- Medical, dental, vision and life and long-term disability insurance
- Employee Assistance Program
- flexible spending accounts for health, dependent and transit costs
- retirement savings plan with company match
- eligibility for loan forgiveness
- continuing education credits available through our learning management system
- paid meal breaks
- generous paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
