Support Service Specialist I

IBC•McAllen, TX
•Onsite

About The Position

The Support Service Specialist I performs general maintenance, repairs, upkeep, and maintenance duties throughout the bank. The role maintains the grounds and interiors of IBC locations to provide a clean, orderly, and healthy environment. This is a full-time, in-office position.

Requirements

  • High school diploma or GED equivalent.
  • Maintain a valid state-issued driver's license.
  • Ability to repair fixtures or systems using appropriate tools.
  • Ability to troubleshoot malfunctions, determine their causes, and identify a course of action.
  • Ability to select and safely use ladders, hand tools, and power tools.
  • Able to work indoors and outdoors year-round, in and around dust, fumes, and odors, and in high places.
  • Able to stoop, kneel, crawl, bend, turn, reach, and lift equipment and tools weighing up to 50 pounds.

Responsibilities

  • Conduct facilities and grounds inspections.
  • Maintain bank vehicles.
  • Perform basic upkeep, including changing water filters and batteries in doors and equipment, exchanging flags, pest control, and painting poles, curbs, and equipment.
  • Perform basic grounds maintenance, including window washing, debris pickup, and exterior stain removal.
  • Maintain the cleanliness of furniture and carpet.
  • Maintain the upkeep and organization of the market warehouse.
  • Collect and dispose of documents for shredding.
  • Perform mailroom operations, including gathering and distributing mail.
  • Perform other related duties as assigned.
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