Support Seasonal Brand Representative

stand out for good•Richmond, VA

7d•Onsite

About The Position

The Brand Representative (Sales Associate) supports store revenue and provides guests with exceptional service through relationship building, sharing product knowledge, and maintaining a clean, well-kept store environment. The role consistently works toward individual sales goals that support store goals and reports to Store Leadership. The position is at Short Pump Town Center in Richmond, Virginia, and is seasonal.

Requirements

Must be at least 18 years of age.
Must have the physical ability to perform tasks that may require prolonged standing, sitting, reaching, kneeling, and/or squatting frequently.
May occasionally need to climb ladders and frequently climb and descend stairs, depending on location.
Must be able to lift and carry 30 pounds regularly without assistance.

Responsibilities

Anticipate guests’ needs, exceed their expectations, and follow Altar’d State service standards.
Acknowledge and interact with guests, build relationships, and encourage guest loyalty.
Communicate effectively with store management and guests.
Treat others fairly and respectfully, value differences, and avoid judging potential guests.
Act as a positive role model and support a learning and trusting environment for fellow sales associates.
Complete opening and closing procedures and other sales associate tasks as directed by management, with a guest focus.
Locate merchandise effectively and maintain organization.
Complete register transactions quickly, efficiently, and accurately; handle cash and provide change without error.
Follow loss-prevention practices, report potential incidents, and help protect company assets and control shortages.
Maintain a safe work environment and report potential hazards to leadership.
Participate in and assist with store inventory preparation.
Report to work as scheduled, accurately record time worked using the company’s time and attendance system, and remain flexible to business needs.
Assist with constructing merchandise and window displays.
Maintain a clean and presentable store environment.
Represent the brand by following appropriate dress and grooming standards.
Consistently work toward individual sales associate goals that support store goals.