Seasonal Part Time Support Lead - Overland Park, KS

Five Below•Overland Park, KS

2d•Onsite

About The Position

Five Below is hiring a seasonal, part-time Support Lead in Overland Park, Kansas. The role supports store leadership by helping oversee associates, customer service, merchandising, stock handling, and daily store operations. The Support Lead may act as Manager on Duty and manage store opening or closing procedures. The position also includes routine store maintenance and requires a flexible schedule to meet business needs.

Requirements

High school graduate or equivalent.
At least 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Must be at least 18 years old and able to perform essential job functions in compliance with applicable laws.
Ability to work a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required.
Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to operate a cash register; move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet; frequently use ladders; kneel, bend, twist, and stoop; communicate accurately with customers and coworkers; move across the sales floor and to and from the stock room; and remain stationary and upright for 80% of the time.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide strong customer service through personal contact and train them on the B.E.S.T. customer service experience.
Help oversee daily activities of store associates and ensure they perform their duties effectively and provide excellent customer service.
Assist with receiving, unpacking, and organizing new stock for efficient placement on the sales floor.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing for smooth operations.
Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drive store sales and control expenses by seeking improvements in merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Perform additional responsibilities as determined by the Store Manager based on store needs.