Support Flex Associate

Belk•Branson, MO

19h•Onsite

About The Position

The Support Flex Associate at Belk is responsible for driving sales and ensuring a positive customer experience. This involves accurately and efficiently processing inbound truck deliveries, preparing new merchandise for customers, and executing outbound merchandise activities. The role also includes supporting facilities maintenance and maintaining back-of-house organization, while collaborating with the merchandising team to place and sign products on the sales floor. This is an hourly position. Belk, with over 135 years of history, focuses on customer and associate needs, embracing new trends and business methods with curiosity and a problem-solving mentality. The company fosters a positive, inclusive, vibrant, and fast-paced environment, providing tools and resources for effectiveness and opportunities for associates to interact with senior leadership. Belk is committed to diversity, believing in an inclusive environment where everyone feels valued, respected, and welcomed, and actively works to combat inequality and racism.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
Must be 16 years or older.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor.
Follow operational processes and procedures to enhance productivity.
Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness.
Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.
Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance.
Stay informed of products, promotions, policies, and store events to enhance execution.
Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.