Support Coordinator

Witco, Inc.•Caldwell, ID

3d•$19 - $23

About The Position

Witco Inc. is seeking a Support Coordinator to supervise a team of Direct Support staff in its employment services operations for Ada County. Witco is a not-for-profit company committed to providing employment and life-skills development to people with disabilities. The role includes leading staff who support individuals at their places of employment, coordinating services and schedules, and helping ensure person-centered plans and service outcomes are implemented and documented.

Requirements

High school diploma or equivalent.
Employment references.
Valid driver's license, vehicle insurance, and a clean driving record.
Proficiency with Microsoft Office/Word applications.
Complete and obtain clearance for a criminal history check, including fingerprinting.
Pass a pre-hire drug screen.

Nice To Haves

Experience working with individuals with disabilities in supported employment programs.
Prior supervisory and employee relations experience, including training, scheduling, and mentoring.
Ability to lead, inspire, and motivate team members.
Ability to build rapport with clients and understand their needs.
Demonstrable problem-solving skills and adaptability in dynamic environments.

Responsibilities

Supervise, train, mentor, and lead a team of coaches supporting individuals at their places of employment.
Draft team schedules to ensure coverage for client needs.
Coordinate coverage for staff vacations, call-ins, and other absences, and provide direct service as appropriate.
Verify and submit accurate timecards to payroll.
Assist with recruiting, interviewing, and hiring Direct Support Professionals.
Plan and coordinate strategies for implementing each client's person-centered plan.
Identify, develop, and acquire resources needed to achieve service outcomes.
Recommend changes to person-centered services and plans based on plan reviews, data, and changes in a person's circumstances.
Draft comprehensive reports reflecting service outcomes.
Ensure collected data is accurate and supports goals in person-centered plans.
Provide for the safety of staff and people served.
Attend and actively participate in required meetings, training sessions, workshops, and conferences.