Support Coordinator

Home Group • Cleveland, OH

17h • Remote

About The Position

As a Support Coordinator at Home Group, you won’t just deliver support, you’ll lead it. You’ll see the real impact of your work, helping customers move from simply getting by to living independently and feeling enabled, while supporting people to live in their own homes across Redcar & Cleveland.

Requirements

• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Passion and experience in supporting others ideally in a supported housing setting
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach
• An Enhanced DBS with barring list (we pay for it)
• A valid driving licence and a vehicle insured for business purposes
• Experience assessing referrals and coordinating support

Responsibilities

• Lead person‑centred support planning and coordinate Support Workers
• Manage safeguarding, caseloads and day‑to‑day priorities
• Support customers with daily living and independence skills
• Work with partner agencies to keep customers safe
• Prepare customers for successful move‑on

Benefits

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%25, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees