Support Associate - Part Time

Belk•Gallatin, TN

3d•Onsite

About The Position

The Support Associate drives sales and delivers a positive customer experience by accurately and efficiently processing inbound truck deliveries and preparing new merchandise for the sales floor. The role also handles outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization while working with the merchandising team to place and sign products on the sales floor. This is an hourly, part-time position.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 50 pounds.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Unload truck deliveries; sort, process, and prepare merchandise for the sales floor, including removing plastic and hanging items as needed.
Follow operational processes and procedures to enhance productivity.
Apply sensor tags and complete product transfers, damage processing, and RFID tasks to support inventory accuracy.
Assist with facilities processes, including lighting and recycling programs, work orders, store maintenance, and housekeeping.
Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
Maintain daily operational standards by replenishing supplies, supporting store recovery, and ensuring cleanliness.
Organize and properly store tools, supplies, excess stock, fixtures, and other equipment.
Use training tools and resources, embrace feedback, and stay informed about products, promotions, policies, and store events to improve operational execution.
Support the in-store customer experience by acknowledging and assisting customers, helping during peak traffic and coverage periods, and completing other assigned tasks.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Follow asset protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.