Support Associate (Part Time)
About The Position
Downsizing by Design is seeking compassionate, dependable, and hardworking Support Associates to help seniors and families through life's transitions. Whether someone is moving into a smaller home, transitioning to senior living, or helping a loved one relocate, our team provides hands-on support, organization, and care during an emotional time. We are looking for candidates seeking part-time work who have flexible availability to work full days Monday through Friday, as projects are scheduled. Candidates must be able to accommodate full-day assignments rather than only short shifts. If you enjoy staying active, working with a team, helping others, and creating positive experiences, we'd love to meet you. About Us At Downsizing by Design, our mission is to simplify life's transitions with compassion, dignity, and exceptional service. We specialize in helping seniors and families with: Downsizing and decluttering Packing and unpacking Organizing homes Preparing homes for moving Setting up new homes so they feel comfortable from day one We understand that every move represents a major life change, and we treat every client and every belonging with care and respect. Position Overview As a Support Associate, you'll work alongside our team to help clients prepare for and complete residential moves. Every day is different, but your work will directly help families by making stressful situations easier and more manageable. This is an active, hands-on position that combines customer service, teamwork, organization, packing, and light moving. Projects typically range from 2 to 8 hours, depending on client needs. Full-day availability is required when scheduled.
Requirements
- Flexible availability to accept part-time assignments Monday through Friday, including full-day projects of up to 8 hours.
- Ability to remain available for the full scheduled assignment.
- Valid driver's license and reliable transportation.
- Ability to travel throughout DuPage, Kane, Will, West Cook, North Cook, and Northwest Cook counties.
- Ability to lift up to 40 pounds and remain active throughout the workday.
- Comfortable bending, standing, climbing stairs, packing, and moving household items.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent time management and organizational skills.
Nice To Haves
- Previous customer service experience preferred.
- Experience in moving, packing, organizing, retail, hospitality, senior care, home services, or warehouse work is a plus, but not required.
Responsibilities
- Assist clients with sorting belongings into items to keep, donate, sell, gift, recycle, or discard.
- Carefully pack household goods, including fragile items, artwork, antiques, and valuables.
- Label and organize boxes for efficient moving and unpacking.
- Help unpack and organize clients' new homes.
- Assist with light furniture movement and household setup.
- Work closely with team members to complete projects safely and efficiently.
- Provide compassionate, respectful, and professional customer service.
- Maintain a clean, organized, and safe work environment.
- Handle clients' personal belongings with care and confidentiality.
- Represent Downsizing by Design professionally at all times.
Benefits
- Part-time, project-based work.
- Weekdays scheduling, Monday through Friday.
- Meaningful work helping seniors and families.
- Supportive and collaborative team environment.
- Variety, with different clients and projects.
- Active, hands-on work.
- Opportunity to build relationships with appreciative clients.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
