PT - Support Associate

Tory Burch•Santa Clara, CA
•$17 - $20

About The Position

The Support Associate helps ensure the smooth operation of a Tory Burch retail store by supporting both front-of-house and back-of-house activities. The role may involve greeting customers, running products, operating the cash register, answering phones, following operational policies and procedures, handling shipments, and organizing the stock room to support product flow. The position calls for a flexible, resourceful, collaborative, and efficient team member who can manage changing priorities in a fast-paced environment.

Requirements

  • One to two years of experience in a high-volume, customer-driven retail environment.
  • Open availability for a flexible schedule that meets business needs, including overnights, evenings, holidays, and weekends.
  • Ability to lift at least 40 pounds and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.

Nice To Haves

  • Stock-related experience.
  • A sense of humor.

Responsibilities

  • Support front-of-house and back-of-house store operations.
  • Greet customers and assist with store needs as a greeter or runner.
  • Operate the cash register and answer phones.
  • Understand and execute operational policies and procedures.
  • Pack and unpack shipments.
  • Organize the stock room to support product flow and smooth store operations.

Benefits

  • Competitive pay and rewards for high performance.
  • Employee discount and access to exclusive special offers.
  • Retail Excellence Programs in styling, coaching, and brand ambassadorship.
  • Paid volunteer days and opportunities to give back through the Tory Burch Foundation.
  • Benefits intended to support mental and physical health, financial security, and overall wellness.
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