Support Associate-18

WVU Medicine

5d•Onsite

About The Position

The Support Associate supports the patient care team and directly attends to specified patient needs. The role transports patients to and from testing and other areas, and transports items throughout the facility. Work is performed across the WVUH campus, including Ruby Memorial Hospital, the Skilled Nursing Facility, Physician Office Center, Cancer Center, and Health Sciences Center. The position is scheduled for 40 hours per week, 7:00 a.m. to 3:30 p.m., with rotating weekends and holidays.

Requirements

Obtain HeartSaver First Aid certification within 30 days of hire.
Complete a West Virginia state criminal background check and, if applicable, a federal background check for a DHHR BMS regulated area.
Use patient handling equipment and/or other aids for transfers, lifts, and repositioning as indicated by the patient’s profile and applicable algorithms.
Meet the physical demands of heavy/hard work, including lifting, moving, stooping, reaching, and standing and walking for long periods; handling materials and equipment weighing up to 50 pounds; and pushing or pulling carts weighing up to 200 pounds.
Unlicensed assistive personnel may have limited access to medications, including transport of non-controlled substances at the request of a licensed care provider.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Safely escort patients and transport items to appropriate departments throughout the designated WVUH campus facilities.
Greet patients courteously, identify oneself, and help prepare patients for transport.
Monitor the integrity of patients’ monitoring and invasive devices during transport and intervene in emergencies to ensure patient safety.
Transport patients with oxygen and handle and store oxygen safely.
Observe and report patient concerns or changes in condition to the RN during transport.
Promptly notify the RN when a patient has returned.
Disinfect wheelchairs and stretchers after each use.
On discharge, identify and safely assist patients and their possessions to discharge vehicles.
Transport patients and items throughout the WVUH campus safely and in a timely manner.
Use the patient transport dispatching system according to Department Manager guidelines.
Maintain appropriate oxygen tank levels on each unit daily.
Return wheelchairs and stretchers to their place of origin.