PT Specialty Merchandise Associate $16-$18

Ahold Delhaize•Garden City, GA

About The Position

Provide quality customer service within the Center Store (Grocery) Department. Maintain department standards in accordance with the standard practice manual, maximize sales through excellent customer service, and minimize shrink through proper use of standard practices. The role includes maintaining Specialty Merchandise product levels, shelf conditions and allocations, backroom inventory, and merchandise displays while following company policies, safety procedures, and applicable regulations.

Requirements

  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

  • Create a positive shopping experience by providing fast, friendly, accurate customer service and maintaining an atmosphere of enthusiastic customer awareness.
  • Be courteous and helpful to other associates.
  • Maintain Specialty Merchandise product levels, control backroom inventory, and maintain proper shelf conditions.
  • Maintain shelf allocations according to plan-o-grams and keep back stock properly maintained.
  • Work in new items and tags within one week of receiving items, using plan-o-grams for placement.
  • Ensure ordering, receiving, preparation, conditioning, and display of merchandise follow company policies and guidelines.
  • Understand and use company tools, including the average cost inventory system (ACIS) and ordering (CAO).
  • Follow company guidelines, policies, and standard practices.
  • Follow Food Safety and Workplace Safety procedures and correct unsafe conditions that could cause accidents.
  • Report associate and customer accidents according to established Food Lion procedures.
  • Ensure compliance with local, state, and federal regulations.
  • Wear the Food Lion uniform and name badge, maintain a neat and clean appearance, and follow the dress code.
  • Complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
  • Perform other duties as assigned.
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