Support, Administrative

Definity Insurance Company • Halifax, NS

6d • CA$45,000 - CA$70,900 • Hybrid

About The Position

Reporting to the Director, Business Development, this role is responsible for supporting day-to-day administrative operations while delivering a consistently positive and professional image of the company. As the first point of contact, you will provide exceptional customer service across phone, in-person, and written interactions, ensuring a seamless and welcoming experience for clients, partners, and internal stakeholders.

Requirements

• High school diploma required
• Proficiency with Microsoft office products
• Previous administrative/ reception support experience
• Strong written and verbal communication skills
• Professional, friendly, and courteous in interactions with customers/coworkers
• Perform well in a busy environment and take initiative

Responsibilities

• Answer telephone calls through the reception queue while adhering to the team schedule and managing voicemails according to the operating procedures
• Manage incoming / outgoing mail, courier deliveries, and office visitors
• Prepare monthly invoices for approval and payment
• Manage office supplies (paper, pens, toner, coffee, etc.) through inventory control and ordering as needed
• Support TS as local branch contact for basic IT trouble shooting, laptop set up for lease rollovers, manage office IT inventory, distribute and collect IT assets from office staff as needed

Benefits

• Hybrid work schedule for most roles
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED