Supply Specialist

CharterUP

8h•$31 - $31•Remote

About The Position

CharterUP is seeking a proactive and organized Supply Specialist to take ownership of trip assignment and vendor management within a specified geographical region. This role is critical in ensuring efficient trip management, maintaining vendor relationships, supporting cross-functional projects, and driving continuous improvement in operational processes. The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and excels in both independent work and team collaboration.

Requirements

2+ years of experience in operations, logistics, or vendor management preferred
Excellent organizational and time-management skills
Strong mathematical skills with the ability to calculate margins, analyze pricing data, and make cost-effective decisions
Experience negotiating pricing and terms with vendors to optimize profitability.
Proven ability to manage multiple tasks and prioritize effectively.
Strong interpersonal and communication skills.
Proficiency in tools such as Slack, Sprinklr, and Excel (or similar).

Responsibilities

Manage day-to-day operations within the region to ensure trips are assigned, executed, and completed in alignment with company standards.
Responds immediately to failures in service delivery, identifying and executing alternate solutions.
Assign trips to operators within margin parameters while tracking availability to ensure optimal resource use.
Monitor and action cases in ticketing system to address exceptions just as service delivery failures and pricing negotiations.
Maintain and report on supply and demand trends across the region, including provider availability and pricing.
Build and maintain strong, positive relationships with vendors and key stakeholders.
Resolve vendor issues and respond to inquiries via phone, email, and ticketing system in a timely and effective manner.
Collect, analyze, and report on key operational data, including pricing trends, vendor performance, local events, and supply metrics.
Stay informed on industry and regional trends to inform operational strategy and identify areas for growth or improvement.
Contribute to cross-functional initiatives and special projects as assigned.
Quickly address and resolve transportation-related issues, including trip delays, vehicle problems, or customer complaints.
Collaborate with internal teams and external partners through various communication platforms such as Slack, email, phone, and ticketing system.