Supply Parts Manager (51990)

G.W. Van Keppel Company•Fort Worth, TX

1d•Onsite

About The Position

The Supply Parts Managers are the backbone of the Supply Division and are the key support for field Supply Outside Salespeople. Putting customer needs first, the incumbent represents and promotes Van Keppel operations to ensure customer confidence and maximum profits for the Company and the store. Supply Parts Managers coordinate parts department activities and meetings and cooperate with other departments at all Van Keppel locations to help find supplies for the customer; therefore, teamwork is a key component for being successful in this position.

Requirements

High School Diploma or GED
5+ years of experience working with supply parts in the construction industry or related
5+ years of supervisory experience
3+ years of inventory experience
3+ years of customer service experience
Proficiency using Microsoft Office Suite and other software solutions
Good business math skills
Excellent organizational and time management habits
Strong oral and written communications skills
Excellent leadership and coaching skills
Service and solution-oriented focus
Self-starter and motivated to increase sales and service
Accomplishes tasks efficiently without compromising service quality
Must be able to lift up to 50 pounds without assistance
This position requires frequent local travel using a company DOT-registered truck
Must possess or obtain Class B Commercial Driver License and DOT Medical Card
Periods of sitting while driving or performing desk work using computer technology
Must be able to climb short ladders/step stools to handle product
Ability to open boxes using a box knife
Periods of reaching, standing, walking, squatting, twisting, bending to move parts or stock inventory
Must be able to work indoors or outdoors under a variety of temperatures and weather conditions

Nice To Haves

Associates or Bachelor’s Degree preferred

Responsibilities

Supervising counter and warehouse staff at your work location
Managing inventory which includes staying apprised of stock levels, anticipating stock calls and demands, and evaluating turn
Purchasing parts from authorized Supply Division vendors
Learning the customer’s expectations for today and the future and periodically checking back with the customer with advance knowledge of sales and special pricing on parts they frequently order
Providing sales quotes and using skilled expertise to close the sale
Gaining knowledge and awareness about the current area market
Managing your accounts receivables report to ensure customers remain current on their invoice payments and maintaining awareness for slow-paying customers, COD and “NO Sale” customers
Displaying flexibility and openness to change and encouraging others to stay open to changes and improvements in policies and procedures
Maintaining the highest integrity for safety by following all safety guidelines, reinforcing and teaching safety SOP’s and inspecting work areas continually to ensure workers comply with safety procedures and protocols
Organizing and managing your time productively to ensure the highest possible return to the Company and its customers.
Communicating with all levels of management to ensure that all service to our customers is handled in the most professional manner, which includes a strong focus on honesty and integrity in all transactions.
Creating and/or refining procedures relating to ordering, shipping, receiving,
Contacting customers by phone, email or in person to answer queries and solve problems that supply parts specialists are not authorized to solve independently
Managing the business to meet Key Performance Indicators (KPI’s) as established by the General Manager