Supply & Demand Operations Administrator

Toyota North America•Glen Burnie, MD

8d•$52,500 - $85,300

About The Position

Toyota’s Central Atlantic Region Demand & Supply Department is seeking a Demand & Supply Administrator to manage wholesale vehicle allocation and logistics. The role coordinates processes among dealerships, transportation providers, and internal teams, supporting optimized vehicle distribution and dealer satisfaction through accurate, timely, and efficient operations. The position reports to the Demand & Supply Manager.

Requirements

High school diploma or higher.
Proven experience in an office management or administrative leadership role.
Excellent organizational skills and attention to detail, with the ability to meet specific deadlines.
Strong Microsoft skills, including Excel, Outlook, Word, Teams, and PowerPoint.
Ability to multitask across diverse projects, anticipate challenges, and implement timely solutions.
Strong knowledge of supporting departments and organizations with operations policies and procedures.
Must have authorization to work in the United States without current or future Toyota immigration support or sponsorship.

Nice To Haves

Experience in automotive, logistics, or supply chain support roles demonstrating attention to detail and problem-solving skills.
Tableau experience.

Responsibilities

Administer associate lease vehicle requests, annual vehicle registration renewals, and VSPP certificate distribution.
Update the department’s Dealer Daily with current reference materials, including the production order.
Assist dealers with trades, RDR reversals, vehicle inquiries, TRAC flips, and priority shipment requests.
Administer vehicle-pull processes for demos, pool vehicles, marketing and promotional vehicles, and TSPP replacement vehicles.
Serve as the primary contact for dealer and field traveler communications, addressing inquiries and resolving transportation or vehicle-condition issues.
Manage new vehicle orders, changes, and tracking to help ensure timely delivery to the correct dealerships.
Coordinate vehicle transfers during dealership ownership changes, including tracking and deviating units as needed.
Handle requests such as buybacks, PPO changes, and Monroney label updates.
Collaborate with logistics providers, transportation companies, and dealership personnel to resolve issues and improve processes.
Identify trends and recommend process improvements to enhance efficiency and accuracy.

Benefits

Professional growth and development programs.
Tuition reimbursement.
Team Member Vehicle Purchase Discount.
Toyota Team Member Lease Vehicle Program, if applicable.
Comprehensive health care and wellness plans for employees and their families.
Medical, dental, vision, and basic life insurance.
Toyota 401(k) Savings Plan with company match and an annual retirement contribution, if applicable.
Paid holidays and paid time off.
Referral services related to prenatal services, adoption, childcare, schools, and more.
Tax-advantaged accounts, including Health Savings Account, Health Care FSA, and Dependent Care FSA.