Supply & Demand Operations Administrator

Toyota•Glen Burnie, MD

About The Position

Toyota’s Central Atlantic Region Demand & Supply Department is seeking a Demand & Supply Administrator to manage allocation and logistics of wholesale vehicles. The role coordinates with dealerships, transportation providers, and internal teams to support optimized vehicle distribution and dealer satisfaction through accurate, timely, and efficient processes. The position reports to the Demand & Supply Manager. Responsibilities also include administering vehicle services and records, supporting dealer requests, managing new vehicle orders and tracking, coordinating transfers during dealership ownership changes, and resolving transportation or vehicle-condition issues. The administrator collaborates with logistics partners and dealership personnel and recommends process improvements.

Requirements

High school diploma or higher.
Excellent organizational skills and attention to detail, with the ability to meet specific deadlines.
Proven experience in an office management or administrative leadership role.
Strong Microsoft skills, including Excel, Outlook, Word, Teams, and PowerPoint.
Ability to multitask across diverse projects, anticipate challenges, and implement timely solutions.
Strong knowledge of supporting departments and organizations with operations policies and procedures.
Must have authorization to work in the United States without Toyota immigration-related employment support or sponsorship now or in the future.

Nice To Haves

Experience in automotive, logistics, or supply chain support roles demonstrating attention to detail and problem-solving skills.
Tableau experience.

Responsibilities

Administer associate lease vehicle requests, annual vehicle registration renewals, and VSPP certificate distribution.
Update the department’s Dealer Daily with current reference materials, including the production order.
Assist dealers with trades, RDR reversals, vehicle inquiries, TRAC flips, and priority shipment requests.
Administer the process for pulling demo, pool, marketing/promotional, and TSPP replacement vehicles.
Serve as the primary contact for dealer and field traveler communications, responding to inquiries and resolving transportation or vehicle-condition issues.
Manage new vehicle orders, changes, and tracking to support timely delivery to the correct dealerships.
Coordinate vehicle transfers during dealership ownership changes, including tracking and deviating units as needed.
Handle requests such as buybacks, PPO changes, and Monroney label updates.
Collaborate with logistics, transportation companies, and dealership personnel to resolve issues and improve processes.
Identify trends and recommend process improvements to enhance efficiency and accuracy.

Benefits

Professional growth and development programs.
Tuition reimbursement.
Team Member Vehicle Purchase Discount.
Toyota Team Member Lease Vehicle Program, if applicable.
Comprehensive health care and wellness plans for the employee’s family.
Toyota 401(k) Savings Plan with company match and an annual retirement contribution, if applicable.
Paid holidays and paid time off.
Referral services related to prenatal services, adoption, childcare, schools, and more.
Tax-advantaged accounts, including Health Savings Account, Health Care FSA, and Dependent Care FSA.
Medical, dental, vision, and basic life insurance.
Company 401(k) plan.