Supply Chain Technician (ST)

Trinity Health•Mason City, IA

1d•Hybrid

About The Position

Performs essential base-level tasks and functions related to service fulfillment, disinfection & sanitation in patient facing, ancillary or back-office areas. Provides service, support & colleague or customer support in accordance with level of experience, education, regulatory agency standards & established policies & procedures. Conducts daily functions in a compassionate, ethical & respectful manner. Supports patients, families & guests in exceeding their expectations. Demonstrates the ability to deliver personalized care & service unique to the patients' & families' expectations / needs. The role involves requesting, receiving, distributing equipment & obsolescence management & stocking of general med-surg supplies in various healthcare settings. Works with end users as necessary to request supplies, troubleshoot supply issues, & resolve discrepancies as they occur. Maintains work & supply storage areas & equipment in a clean, up to date, organized & safe condition. Performs periodic PAR level replenishment duties using various resupply procedures to maintain stock levels. Serves as a frontline Supply Chain support representative for ordering, data entry & payment activities. Assists Supply Chain Leader with special assignments. 70%+ time provide inventory or data support.

Requirements

High School Diploma or equivalent.
Ability to complete additional education, training and competency tests as required.
2+ years Supply Chain experience in a healthcare setting.
Experienced with health ministries and System supply chain processes within specialty areas.
Trains colleagues & readily assume responsibility for extra assignments.
Serves as a frontline Supply Chain support representatives for complex orders, data entry, reporting & payment activities and initiatives.
Includes knowledge of all duties described in Technician role.
70%+ time provides inventory or data support.
Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.
Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.
Perform manual dexterity activities & / or grasping / handling.
Use a computer / other technology.
Sit with the ability to vary / adjust physical position or activity.
Maintain a safe working environment & use available personal protective equipment (PPE).
Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.
Ability to provide assistance in the event of an emergency.
Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.
Lift a maximum of 30 pounds unassisted.
Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling.
Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.
Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions.
Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients).
Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing.
Encounter a clinical / patient facing / hands on interactive work environment.

Nice To Haves

Previous Supply Chain experience in a healthcare, warehousing, or other distribution environment.

Responsibilities

Performs job related activities for customers in designated areas.
Responds promptly & directly to meet or exceed customers’ needs.
Follows standards of performance & work processes in designated areas.
Is careful not to waste unnecessarily, being respectful of equipment & material resources.
Maintains appropriate communication related to all colleagues, patients, visitors & families.
Performs work in an environmentally safe, professional & healthy manner; self-monitors & initiates corrections & / or seeks guidance when needed.
Demonstrates flexibility & self-direction by responding as a team player.
Helps to create a positive work environment that promotes productivity.
Accountable for continuous self-development & supporting the growth of others.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Requests, receives, and distributes equipment.
Manages obsolescence.
Stocks general med-surg supplies in various healthcare settings.
Works with end users to request supplies, troubleshoot supply issues, and resolve discrepancies.
Maintains work and supply storage areas and equipment in a clean, organized, and safe condition.
Performs periodic PAR level replenishment duties to maintain stock levels.
Serves as a frontline Supply Chain support representative for ordering, data entry, and payment activities.
Assists Supply Chain Leader with special assignments.