Supply Chain Technician (ST)

Trinity Health•Mason City, IA

About The Position

Performs essential base-level tasks related to service fulfillment, disinfection, and sanitation in patient-facing, ancillary, or back-office areas. Provides service and support to colleagues and customers in accordance with experience, education, regulatory standards, and established policies and procedures. Conducts daily functions compassionately, ethically, and respectfully, supporting patients, families, and guests and delivering personalized care and service. The role performs job-related activities for customers in designated areas, responds to their needs, follows work standards and processes, communicates appropriately with colleagues and patients, and helps maintain a safe, professional, healthy, and productive work environment. It requires flexibility, teamwork, self-direction, continuous self-development, and compliance with applicable laws, regulations, and organizational policies. Technician duties include requesting, receiving, and distributing equipment; managing obsolete items; and stocking general medical-surgical supplies in healthcare settings. The technician works with end users to request supplies, troubleshoot issues, and resolve discrepancies; keeps work and storage areas and equipment clean, organized, current, and safe; and replenishes inventory through periodic PAR-level procedures. The role provides frontline Supply Chain support for ordering, data entry, and payment activities and assists the Supply Chain Leader with special assignments. The posting also describes an advanced technician level involving complex orders, reporting, initiatives, and training colleagues; that level requires at least two years of healthcare Supply Chain experience and familiarity with health ministry and system Supply Chain processes.

Requirements

High school diploma or equivalent.
Ability to complete additional education, training, and competency tests as required.
Valid driver’s license where required by assignment.
For the advanced technician level: at least two years of Supply Chain experience in a healthcare setting.
For the advanced technician level: experience with health ministries and System Supply Chain processes within specialty areas.

Nice To Haves

Previous Supply Chain experience in a healthcare, warehousing, or other distribution environment.

Responsibilities

Request, receive, and distribute equipment; manage obsolete items and stock general medical-surgical supplies.
Work with end users to request supplies, troubleshoot supply issues, and resolve discrepancies.
Maintain work areas, supply storage areas, and equipment in a clean, current, organized, and safe condition.
Perform periodic PAR-level replenishment using applicable resupply procedures to maintain stock levels.
Provide frontline Supply Chain support for ordering, data entry, and payment activities.
Assist the Supply Chain Leader with special assignments.
Respond promptly to customer needs and perform job-related activities in designated areas.
Follow work standards and processes while using equipment and materials responsibly.
Maintain appropriate communication with colleagues, patients, visitors, and families.
Support a safe, professional, healthy, and productive work environment; work flexibly and as a team member.
Maintain knowledge of applicable laws, regulations, policies, procedures, and the Code of Conduct, and follow safe work practices.
At the advanced technician level, support complex orders, data entry, reporting, payment activities, and initiatives; train colleagues and take on extra assignments.