Supply Chain Technician II, Full-Time, Days

Prisma Health•Maryville, TN

About The Position

Under general supervision, the Supply Chain Technician II stores, requisitions, picks, distributes, and delivers general, medical, and surgical supplies and equipment throughout perioperative and procedural settings. The role manages consignment, vendor-owned inventory, and implants in accordance with policy; receives Purchase Orders into the system; and stages supplies for delivery. The position supports accurate inventory management and fulfillment, shipment processing, replenishment, and customer service. It also helps maintain clean, organized supply areas and assists with training Supply Chain staff. This is a non-management position that reports to a supervisor, manager, director, or executive.

Requirements

One year of experience in Supply Chain or a related field.
Proficiency in typing and computer use, and ability to learn new software applications quickly.
Proficiency in utilizing ERP systems.
Knowledge of operating office equipment, including fax, copier, and printer.
Ability to work in a fast-paced, high-pressure environment.
Ability to communicate effectively with coworkers, management, and clinical partners.
Proficiency in written and verbal English, including active listening.
Proficiency in customer service and problem solving.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Manage consignment inventory and assist with reconciliation against consignment contracts.
Identify usage and discrepancies related to vendor-owned inventory.
Ensure implants have proper chain of custody and are documented according to policy.
Receive Purchase Orders in the system and stage supplies for delivery.
Resolve order discrepancies while adhering to department policies and procedures.
Verify incoming and outgoing shipments for accuracy.
Ship outbound packages using appropriate shipping methodologies.
Store supplies in clean rooms, carts, and supply areas using proper rotation.
Scan inventory labels to generate replenishment orders for stock and non-stock items.
Pick supplies from storage for distribution and placement into Case Carts, and restock Exchange Carts, including Code (Crash) Carts and Procedural Carts/Trays.
Check supply locations for expired or recalled products and remove them according to policy.
Distribute oxygen tanks and minor equipment.
Deliver supplies and packages to nursing units, clinics, and other locations using appropriate signature technologies.
Respond to phone calls, emails, and customer service requests.
Process issues and credits in the ERP system, ensuring correct cost allocation.
Report and document inventory discrepancies according to policy.
Assist with cycle counts and physical inventories.
Use computer technologies such as handhelds, package scanners, and software programs.
Maintain a clean and organized workspace and ensure par locations are free of dirt, dust, and trash.
Assist with training Supply Chain staff.
Perform other duties as assigned.