Supply Chain Specialist II Logistic Inpatient Inventory Full time Days

Northwestern Memorial Healthcare•Chicago, IL
•$20 - $29

About The Position

The Supply Chain Specialist II, Logistics performs daily Supply Chain activities, including inventory ordering and replenishment, receiving, and handling equipment, linen, and mail. The role serves as a functional expert in key areas and provides advice and assistance within the department. It supports established key process indicators, standard work and process development, inventory and consigned-product analysis, cost containment, and process improvement. The position also communicates with clinical staff about product changes and assists internal customers with supply chain logistics issues, communicating findings and resolutions to Supply Chain Leadership. The position works 40 hours per week on a day schedule from 7:00 AM to 3:30 PM, including rotating weekends and holidays. It is a non-exempt role eligible for overtime. The hourly salary range is $19.92 to $28.89.

Requirements

  • High school diploma or equivalent; alternatively, at least two years of relevant work experience in lieu of a high school diploma or GED.
  • Ability to follow oral and written instructions.
  • Ability to communicate effectively with patients, visitors, and staff.
  • Computer literacy.
  • Ability to work independently and respond quickly under pressure when problems arise.
  • Good organizational skills.
  • Ability to think critically.

Nice To Haves

  • MMIS software experience.
  • Five years of work experience in a hospital or healthcare environment.
  • Comprehensive knowledge of healthcare processes and healthcare supply chain.
  • Associate degree in a related field.
  • Lean/Six Sigma experience.

Responsibilities

  • Follow standard work and methodologies for inventory, receiving, equipment, linen, and mail.
  • Use WaveMark and PeopleSoft processes to maintain data integrity.
  • Apply problem-solving skills to resolve complex or critical situations involving technology, customers, staff, and supply chain personnel; consult Supply Chain Leadership as needed.
  • Monitor daily activities for compliance with policies and procedures.
  • Manage special projects as required.
  • Work with Supply Chain Leadership to develop and document standard work methodologies.
  • Support MDI and daily huddles.
  • Order and deliver supplies and/or linen to user areas based on par levels; identify stock shortages and notify management.
  • Audit supplies, linen, and equipment to verify inventory accuracy, par-level compliance, and proper usage.
  • Identify and document discrepancies, expirations, shortages, or overstock; communicate findings to management and support corrective actions.
  • Answer calls from users identifying supply needs.
  • Represent the Supply Chain Department and participate in special meetings as directed.
  • Maintain a clean and safe work area; promote workplace safety by following proper lifting and pushing/pulling techniques and using equipment correctly.
  • Notify the supervisor of equipment needing repairs and report safety hazards to the manager.
  • Communicate schedule issues and observed deficiencies to the supervisor or manager, and address deficiencies proactively.
  • Maintain interpersonal relationships with hospital personnel while protecting confidential patient information.
  • Use organizational and unit/department resources efficiently and complete assigned work on time.
  • Contribute to continuous improvement and efforts to reduce costs, streamline processes, and improve services.
  • Maintain a friendly, approachable, professional demeanor and appearance.
  • Provide accurate information and timely updates to patients and customers; address questions promptly or connect them with appropriate resources.
  • Provide directions or assistance to patients and customers who need help finding their way.
  • Use service-recovery skills to address problems or service breakdowns.
  • Demonstrate teamwork by helping coworkers within and across departments; communicate effectively and respectfully with others.
  • Train new employees on processes and policies.
  • May act as a resource and point of contact when the Operations Coordinator or Supply Chain Manager is absent.

Benefits

  • Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
  • A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
  • Benefits for new employees begin on the first of the month following their start date.
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