Supply Chain Specialist

Gexpro Services•Des Moines, IA

About The Position

The Supply Chain Coordinator plays a central operational role in supporting Resolux Group’s growing U.S. business. The purpose of the role is to ensure smooth execution of customer orders, supplier orders and daily operational processes in close cooperation with Sales, Back Office, Operations, Customer Service, Sourcing/Procurement and Warehouse. The role enables scalable growth, increased process automation and differentiated customer support.

Requirements

A bachelor’s degree in Supply Chain, Business administration or related field
Solid business insight, understand the value chain and workflows
Highly experienced in Supply Chain / Customer Service / business administration
Strong ERP-knowledge - in Business Central or related
Excel at user-level
Fluent in English, orally and in writing

Nice To Haves

Experience in material handling, warehousing or industrial operations.
Experience with process optimization and standardization.
Used to navigating multiple stakeholders in an international/Matrix setup.
Experience with U.S. customs requirements (HTS, COI, tax exemption certificates).

Responsibilities

First point of contact for operational customer topics; coordinate resolution with Back Office.
Error handling on Sales Orders; secure data accuracy and timely corrective actions.
OOR (Open Order Report) review: ensure dates are updated, aligned and communicated with Back Office and customers.
Monitor inbound/outbound check reports; communicate proactively with Operations, Sales and Procurement about delays, risks or delivery date changes.
AR checks and follow‑up on outstanding payments (in coordination with Finance/BO).
Gexpro services invoicing (communication with Albany + executing invoicing).
Phase 2: Extend scope to Des Moines invoicing.
Ownership of cable price adjustments (LME, tariffs); secure timely customer price updates.
Tariff recoup administration.
Set‑up, run and maintain inventory planning and cycle‑counting processes.
Optimize MRP planning ensuring full utilization of GE forecasts, including forward‑buy set‑ups.
Open PO / incoming shipments reporting coordination (together with Lisa from Gexpro).
Verify correct HTS codes and documentation for all incoming shipments.
PO creation as back‑up during holidays/absences.
Light sourcing tasks to support BO/Global Procurement.
Manage and maintain updated Certificates of Insurance (COI) for contractors/visitors to ensure site compliance.
Maintain updated tax exemption certificates and handle related annual audits.
Support compliance topics as required (e.g., Section 232 documentation coordination).
GE kitting cost monthly reporting and adjustments.
Contribute to process improvements and local implementation of standardized SC practices.
Support development of automation and digital tools to improve U.S. operational execution.