Supply Chain Specialist-Marianjoy

Northwestern Memorial Healthcare • Wheaton, IL

18h • $17 - $25 • Onsite

About The Position

The Supply Chain Specialist I, Logistics at Northwestern Medicine’s Marianjoy Rehab Hospital performs daily Supply Chain activities, including inventory ordering and replenishment, receiving, equipment, linen, and mail. The role follows organizational policies, procedures, regulatory requirements, and standard work, while meeting established key process indicators. It provides input on inventory analysis and process improvement, supports departmental communication about policies and standard work, and works with clinical staff on product changes. The specialist assists internal customers with logistics issues and communicates findings and resolutions to Supply Chain Leadership.

The position focuses primarily on distributing, cleaning, and maintaining patient-care equipment, including wheelchairs, and fulfilling special equipment requests throughout the hospital. It supports six general supply rooms and two specialty supply locations. Much of the work involves moving equipment, preparing it for use, and ensuring it is clean and available for patient care. The role is more equipment-focused and service-oriented than a traditional inventory management or stocking position.

The schedule is five days per week, with hours between 6:00 a.m. and 5:00 p.m. Monday through Saturday, and 7:00 a.m. to 3:30 p.m. on Sundays and holidays. Rotating weekends and holidays are included. The position is 40 hours per week (1.0 FTE) and is a day-shift role.

Requirements

• High school diploma or equivalent; alternatively, at least two years of relevant work experience in lieu of a high school diploma or GED.
• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Computer literacy and ability to learn various programs.
• Ability to work independently and respond quickly under pressure when problems arise.
• Good organizational skills.
• Ability to think critically.

Nice To Haves

• Two years of work experience in a hospital or healthcare environment.
• Associate degree in a related field.

Responsibilities

• Follow standard work and methodologies for inventory, receiving, equipment, linen, and mail.
• Use WaveMark and PeopleSoft processes to maintain data integrity.
• Resolve noncomplex issues involving technology, customers, staff, and other Supply Chain personnel, consulting Supply Chain Leadership as needed.
• Perform daily activities to ensure compliance with policies and procedures.
• Assist with special projects as required.
• Support MDI and daily huddles.
• Order and deliver supplies and/or linen to user areas based on par levels; identify stock shortages and notify management.
• Conduct routine audits of supplies, linen, and equipment for inventory accuracy, par-level compliance, and proper usage.
• Identify and document discrepancies, expirations, shortages, or overstock; communicate findings to management and support corrective actions.
• Answer incoming calls from users identifying supply needs.
• Maintain a clean and safe work area.
• Promote workplace safety by following proper lifting and pushing/pulling techniques and using equipment correctly.
• Notify the supervisor about equipment needing repairs and report safety hazards to the manager.
• Communicate issues to the supervisor, including inability to complete the schedule, and proactively report observed deficiencies and work requests.
• Establish and maintain interpersonal relationships with hospital personnel while maintaining confidentiality of patient information.
• Use organizational and unit or department resources efficiently.
• Manage the work schedule efficiently and complete tasks and assignments on time.
• Contribute to continuous-improvement opportunities and processes.
• Participate in efforts to reduce costs, streamline work processes, and improve and grow services.
• Maintain a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers; address questions and concerns promptly or identify the appropriate person and resources.
• Provide directions or assistance to patients and customers finding their way.
• Use service-recovery skills to address problems or service breakdowns.
• Demonstrate teamwork by helping coworkers within and across departments.
• Communicate effectively, respect diverse opinions and styles, and acknowledge others’ assistance and contributions.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Additional benefits to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED