Supply Chain Shift Manager

Novolex•Temple, TX

About The Position

The Supply Chain Shift Manager supervises, engages, trains, coaches, and counsels Lift Truck Operators, Team Leads, and Shift Coordinators working on the same shift. The role supports high productivity and throughput while executing the daily operations plan so customer orders ship according to priority without compromising quality or customer service levels. The manager works with the Supply Chain Manager and Supply Chain Coordinators to balance labor, equipment, and warehouse tasks; monitor the order queue; and address issues that could affect plan completion or on-time shipments. The role also supports safety, cost control, inventory and distribution performance, continuous improvement, and coordination of logistics activities with internal and external customers.

Requirements

  • At least 5 years of business experience in distribution or warehouse logistics.
  • Strong leadership and interpersonal skills.
  • Experience with Warehouse Management Systems (WMS).
  • Ability to work independently and proactively identify and resolve discrepancies or potential issues.
  • Excellent written and verbal communication skills.
  • Detail-oriented, with strong analytical ability.
  • Demonstrated financial acumen.
  • Strong problem identification and follow-through to resolution.
  • Strong organizational skills and ability to multitask and prioritize.
  • Ability to work well with a variety of individuals.
  • Understanding of automated distribution.

Nice To Haves

  • BA/BS degree, preferably in logistics or a related field.
  • Previous supervisory experience.
  • Experience with JDA (Red Prairie).

Responsibilities

  • Supervise, engage, coach, and counsel Lift Truck Operators, Team Leads, and Shift Coordinators on the same shift.
  • Lead daily Tier 0 and Tier 1 meetings, ensure standard work is followed, and resolve or appropriately route issues.
  • Execute the daily operations plan created by the Supply Chain Manager.
  • Work with Supply Chain Coordinators to monitor the order queue and balance labor, equipment, and warehouse work tasks.
  • Address problems, issues, and adjustments promptly to complete the operations plan and ensure on-time customer shipments.
  • Promote workplace safety by conducting safety audits and training and encouraging a safety-oriented culture during the shift.
  • Monitor operator productivity and provide constructive feedback to help operators achieve and maintain maximum productivity.
  • Develop and implement supply chain plans affecting production, distribution, and finished-product inventory to enhance product flow.
  • Assist in developing policies, guidelines, and procedures to support quality and cost control.
  • Understand site cost drivers and work to reduce costs without sacrificing quality or customer deliveries.
  • Conduct distribution and network studies, monitor inventory, and analyze requirements to develop strategies for delivery times and order fill rates.
  • Drive innovation and continuous improvement and champion change management to support operational improvements.
  • Maintain appropriate records and prepare reports.
  • Coordinate logistics activities with internal and external customers.
  • Ensure Automatic Guided Vehicle (AGV) tasking and usage maximize productivity.

Benefits

  • Medical, dental, and vision insurance.
  • Well-being resources focused on mental, physical, and financial health; programs may vary depending on work location.
  • Training and development opportunities, including skills development, advanced education programs, and company and industry training curricula.
  • Tuition Reimbursement Program for non-union employees.
  • Community engagement opportunities through local facility activities and the Focused Giving Program.
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