Supply Chain Services Specialist

ScanSource•Wade Hampton, SC

2d•Onsite

About The Position

The Supply Chain Services Specialist is responsible for processing support Purchase Orders to meet SLA and accuracy guidelines, maintain updated ETAs on all open orders in SAP, and provide sales support as needed. This role involves managing a queue of incoming service requests, working with the Sales organization to attach and grow services opportunities, and acting as an advocate for ScanSource with suppliers, possessing expert knowledge of supplier tools to drive service sales. The specialist is also responsible for reducing order and purchase order processing times, performing various administrative duties, and providing excellent customer service and responsiveness. Regular attendance is an essential function of the position.

Requirements

Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for the position.
Ability to lift 20 pounds.
Ability to travel up to 10% of the time.

Nice To Haves

Proficiency in foreign language (Spanish, Portuguese, French, German)
SAP Experience

Responsibilities

Manage queue of incoming service requests and process efficiently.
Work with Sales organization to attach and grow services opportunities.
Work within supplier as an advocate for ScanSource and have expert knowledge of supplier’s tools that will help drive service sales.
Responsible for reducing the amount of time it takes to process orders and purchase orders to supplier.
Responsible for various administration duties.
Ability to work in a team environment in which all is working towards a common goal.
Responsible for excellent customer service and responsiveness.
Regular attendance is an essential function of the Supplier Services Specialist position.