Supply Chain Services Specialist

ScanSource•Greenville, SC

2d•Onsite

About The Position

The Supply Chain Services Specialist is responsible for processing support Purchase Orders to meet SLA and accuracy guidelines, maintain updated ETAs on all open orders in SAP, and provide sales support as needed. This role involves managing a queue of incoming service requests, working with the Sales organization to attach and grow services opportunities, and acting as an advocate for ScanSource with suppliers. The specialist will gain expert knowledge of supplier tools to drive service sales and is responsible for reducing order and purchase order processing times. Additionally, the role includes various administrative duties, requires the ability to work in a team environment towards common goals, and emphasizes excellent customer service and responsiveness. Regular attendance is an essential function of the position.

Requirements

Ability to be physically in attendance at workstation at designated company office location during normal business hours.
Ability to lift 20 pounds.
Ability to travel up to 10% of the time.

Nice To Haves

Proficiency in foreign language (Spanish, Portuguese, French, German)
SAP Experience

Responsibilities

Process support Purchase Orders to meet SLA and accuracy guidelines.
Maintain updated ETAs on all open orders in SAP.
Provide sales support as needed.
Manage queue of incoming service requests and process efficiently.
Work with the Sales organization to attach and grow services opportunities.
Act as an advocate for ScanSource with suppliers and gain expert knowledge of supplier tools to drive service sales.
Reduce the amount of time it takes to process orders and purchase orders to suppliers.
Perform various administration duties.
Work in a team environment towards a common goal.
Provide excellent customer service and responsiveness.
Maintain regular attendance.