Supply Chain Services Specialist II - POSB

ScanSource•Greenville, SC

13d•Onsite

About The Position

The Supply Chain Services Specialist II is responsible for processing support Purchase Orders to meet SLA and accuracy guidelines, and provide sales support as needed. This role involves managing a queue of incoming service requests, working with the sales organization to grow services opportunities, and acting as an advocate for ScanSource with suppliers. The specialist will gain expert knowledge of supplier tools to drive service sales, reduce order processing times, and perform various administrative duties while maintaining strong supplier relationships. A key aspect of this role is working collaboratively in a team environment and providing excellent customer service and responsiveness. Regular attendance is an essential function of the position.

Requirements

2-5 years industry experience
Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for the position.
Ability to lift 20 pounds.
Ability to travel up to 10% of the time

Nice To Haves

Proficiency in foreign language (Spanish, Portuguese, French, German)
SAP Experience

Responsibilities

Manage queue of incoming service requests and process efficiently.
Work with Sales organization to attach and grow services opportunities.
Work within supplier as an advocate for ScanSource and have expert knowledge of supplier’s tools that will help drive service sales.
Responsible for reducing the amount of time it takes to process orders and purchase orders to supplier.
Responsible for various administration duties.
Maintain relationship with supplier partner(s).
Ability to work in a team environment in which all is working towards a common goal.
Responsible for excellent customer service and responsiveness.
Regular attendance is an essential function of the Supply Chain Services Specialist II position.