Supply Chain Services Specialist II - POSB

ScanSource•Wade Hampton, SC

13d•$50,000 - $60,000•Onsite

About The Position

The Supply Chain Services Specialist II is responsible for processing support Purchase Orders to meet SLA and accuracy guidelines, and provide sales support as needed. This role involves managing a queue of incoming service requests, working with the Sales organization to grow services opportunities, and acting as an advocate for ScanSource with suppliers. The specialist will gain expert knowledge of supplier tools to drive service sales, reduce order processing times, and perform various administrative duties. Maintaining strong relationships with supplier partners and providing excellent customer service are key aspects of this position. Regular attendance is an essential function.

Requirements

Reports to Supply Chain Manager
Daily contact with supplier management and sales teams
Will occasionally present to Senior Management (Supplier and/or ScanSource)
No Direct Reports

Nice To Haves

Proficiency in foreign language (Spanish, Portuguese, French, German)
SAP Experience
2-5 years industry experience

Responsibilities

Manage queue of incoming service requests and process efficiently.
Work with Sales organization to attach and grow services opportunities.
Work within supplier as an advocate for ScanSource and have expert knowledge of supplier’s tools that will help drive service sales.
Responsible for reducing the amount of time it takes to process orders and purchase orders to supplier.
Responsible for various administration duties.
Maintain relationship with supplier partner(s).
Ability to work in a team environment in which all is working towards a common goal.
Responsible for excellent customer service and responsiveness.
Regular attendance is an essential function of the Supply Chain Services Specialist II position.