Supply Chain Resiliency Director

American Addiction Centers • Charlotte, NC

1d • Onsite

About The Position

Develop and execute a multi-year supply chain resiliency strategy aligned with organizational risk tolerance and clinical priorities. Lead enterprise-level risk assessments across suppliers, distribution channels, inventory networks, and critical product categories, applying independent judgment to evaluate complex and emerging risk signals. Develop early warning and risk-monitoring processes and dashboards for geopolitical, regulatory, environmental, and market disruptions. Establish an enterprise-wide framework, standards, and policies for supply chain risk management and continuity planning. Identify vulnerabilities across medical/surgical, pharmaceutical, capital equipment, and service categories. Design and implement contingency plans, dual-sourcing strategies, redundancy planning, localization, and safety stock inventory policies for high-risk items, aligned with enterprise continuity objectives. Serve as the systemwide subject matter expert on supply chain disruption prevention, preparedness, response, and recovery. Partner with Supply Chain Operations to ensure business continuity and disaster recovery planning specific to supply chain operations and aligned with organizational priorities. Strengthen supplier diversification and evaluate supplier resiliency, including emerging and intangible risk factors such as geopolitical shifts, manufacturing concentration, and regulatory changes. Collaborate with Strategic Sourcing to embed resiliency metrics into supplier contracts and performance reviews. Facilitate strategic relationships with manufacturers, distributors, GPOs, and regional coalitions to enhance supply assurance, strengthen transparency, and increase data sharing. Drive implementation of advanced analytics, forecasting tools, and supply chain visibility platforms. Leverage predictive analytics and scenario modeling to anticipate shortages and demand spikes. Develop KPIs and performance dashboards related to fill rates, stockouts, supplier risk scores, lead times, and continuity metrics. Champion transformation initiatives that improve enterprise-wide transparency and responsiveness. Lead the supply chain response during public health emergencies, natural disasters, recalls, and other disruptions. Coordinate cross-functional and enterprise command-center activities to ensure rapid decision-making and communication. Conduct post-event analyses and lead continuous improvement initiatives. Organize, coordinate, and execute table-top exercises to validate systemwide preparedness of the supply chain to respond to shortages. Gather learnings from exercises, including team retrospective reviews, to refine and improve supply chain processes and readiness for emergency response. Develop a strategic partnership with the Enterprise Risk Management team to align resiliency strategies, reporting, KPIs, and readiness plans with broader organizational risk objectives. Provide education and training to supply chain and clinical teams on preparedness practices. Present resiliency strategy, enterprise risk insights, and disruption readiness updates to executive leadership and board committees as the organization’s recognized expert. May develop and/or recommend operating and capital budgets and controls expenditures within approved budget objectives.

Requirements

• Bachelor’s degree required (Supply Chain, Nursing, Business, Healthcare Administration, or related).
• 8+ years in healthcare supply chain, clinical value analysis, supply chain operations, or risk management.
• 5+ years leading enterprise-wide change and adoption initiatives.
• Demonstrated experience in supply chain risk management, continuity planning, or crisis response.
• Strong understanding of healthcare regulatory requirements and clinical supply environments.
• Proven leadership and cross-functional collaboration experience.
• Must be able to conduct presentations and facilitate large group meetings with little supervision.
• Ability to assess complex situations, identify risks, and implement mitigation strategies in real-time.
• Strong strategic influence, program management skills, a collaborative focus, and the ability to translate strategy into practical, business-aligned solutions.
• Strong analytical and organizational skills, with the ability to make data-driven decisions and manage multiple priorities efficiently.
• In-depth knowledge of business continuity and resilience principles, enterprise risk management, crisis management, and supply chain resilience, disruption planning and recovery.
• Strong change leadership capabilities, with the ability to manage complexity, ambiguity, and transformation initiatives.
• Ability to influence and collaborate effectively across diverse stakeholder groups, even without direct authority.
• Strong understanding of global healthcare sourcing within a hospital system, IDN, academic medical center, GPO, or healthcare collaborative.
• Experience with direct engagement in planning, operations, logistics, material management and supply chain design and strategy.

Nice To Haves

• Master’s degree (MBA, MHA, MSN) preferred.

Responsibilities

• Develop and execute a multi-year supply chain resiliency strategy aligned with organizational risk tolerance and clinical priorities.
• Lead enterprise-level risk assessments across suppliers, distribution channels, inventory networks, and critical product categories.
• Develop early warning and risk-monitoring processes and dashboards for geopolitical, regulatory, environmental, and market disruptions.
• Establish an enterprise-wide framework, standards, and policies for supply chain risk management and continuity planning.
• Identify vulnerabilities across medical/surgical, pharmaceutical, capital equipment, and service categories.
• Design and implement contingency plans, dual-sourcing strategies, redundancy planning, localization, and safety stock inventory policies for high-risk items.
• Serve as the systemwide subject matter expert on supply chain disruption prevention, preparedness, response, and recovery.
• Partner with Supply Chain Operations to ensure business continuity and disaster recovery planning specific to supply chain operations.
• Strengthen supplier diversification and evaluate supplier resiliency, including emerging and intangible risk factors.
• Collaborate with Strategic Sourcing to embed resiliency metrics into supplier contracts and performance reviews.
• Facilitate strategic relationships with manufacturers, distributors, GPOs, and regional coalitions to enhance supply assurance, strengthen transparency, and increase data sharing.
• Drive implementation of advanced analytics, forecasting tools, and supply chain visibility platforms.
• Leverage predictive analytics and scenario modeling to anticipate shortages and demand spikes.
• Develop KPIs and performance dashboards related to fill rates, stockouts, supplier risk scores, lead times, and continuity metrics.
• Champion transformation initiatives that improve enterprise-wide transparency and responsiveness.
• Lead the supply chain response during public health emergencies, natural disasters, recalls, and other disruptions.
• Coordinate cross-functional and enterprise command-center activities to ensure rapid decision-making and communication.
• Conduct post-event analyses and lead continuous improvement initiatives.
• Organize, coordinate, and execute table-top exercises to validate systemwide preparedness of the supply chain to respond to shortages.
• Gather learnings from exercises, including team retrospective reviews, to refine and improve supply chain processes and readiness for emergency response.
• Develop a strategic partnership with the Enterprise Risk Management team to align resiliency strategies, reporting, KPIs, and readiness plans with broader organizational risk objectives.
• Provide education and training to supply chain and clinical teams on preparedness practices.
• Present resiliency strategy, enterprise risk insights, and disruption readiness updates to executive leadership and board committees as the organization’s recognized expert.
• May develop and/or recommend operating and capital budgets and controls expenditures within approved budget objectives.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director