Supply Chain Program Manager

Microsoft•Redmond, WA

1d•$97,600 - $206,400

About The Position

The Microsoft Devices Organization (part of the Experiences + Devices division) has responsibility for the end-to-end physical and digital supply chains for Microsoft’s vast array of existing and next-generation hardware including: Surface, Xbox, Accessories, Games, Windows, Office and more. As a Supply Chain Program Manager you will play a pivotal role in transforming supply chain operation process and product launches. You will have the opportunity to identify and scope opportunities to develop new program and improve current ones. You will define and track the success criteria and performance metrics and develop a communication plan, evangelizing complex programs to stakeholders, partners, and customers to gain buy in. This opportunity will allow you to contribute to or lead a portfolio of projects, including the project plan, timelines, milestones, financial management and performance metrics. The role is responsible for driving operational excellence in supply chain operations, data configuration and product launches. This role ensures seamless integration between internal systems and external partners to deliver a best-in-class processes and data accuracy. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 3+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes.
OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes.
OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

SAP and SQL data experience.
Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 6+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 8+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
OR equivalent experience
Demonstrated success in Program Management, Problem Solving, AI & Workflow Automation, Detail Orientation, and Communication
Experience leveraging AI/PBI Tools to implement Workflow automation and Process Redesigns to enable cost & process efficiencies.
Experience designing, implementing and managing business operations and optimize processes.

Responsibilities

Define scope, critical deliverables and lead times for process redesign or product launches and provide technical leadership to prioritize resources to critical issues.
Contribute to identify technical program risks and building mitigation plans and contribute to issue resolution thru technical problem solving.
Contribute to risk management efforts and cost benefit decisions for process designs and product launches including risk identification and assessment, scenario planning and the mitigation risks.
Communicate risk and cost tradeoffs.
Support product launch data configuration and updates to existing catalogs ensuring accuracy and efficiency to meet critical milestones.
Create and maintain product catalog, sku’s and part list for reverse logistics network.
Provide insights and recommendations on data catalog configuration, data sources and process optimization to streamline and standardize SKU catalogs, set up and maintenance.
Evaluate supply chain operation activities involving inventory or financial transactions / reconciliation or data configuration set up and optimize process with AI and workflow automation.
Partner with Key stakeholders to design and implement solutions while maintaining business objectives and minimizing risk.