Supply Chain Program Manager

Western Digital•San Jose, CA

2h•$164,000 - $218,700•Onsite

About The Position

As a Senior Manager in the Supply Chain Center of Excellence, you will work alongside some of the most experienced and accomplished minds across Western Digital's Supply Chain functions, while engaging with the newest and most cutting-edge ideas in the field. Your role is to bring the two together, combining proven expertise with emerging thinking so that they work in harmony and deliver results. You will be awarded opportunities across the full spectrum of Supply Chain functions, engaging with established leaders in Logistics, Direct Procurement, Indirect Procurement, Planning, Risk and Resiliency, Operations and beyond. Rather than relying on authority, you will build consensus through influence and persuasion, grounded in both hard facts and qualitative insight. Success depends on strong dependency management, stakeholder alignment and clear communication across functions that may have other priorities.

Requirements

Bachelor’s degree in supply chain management, Engineering, Business or a related field
10+ years of experience in supply chain, operations or program management, including leading product ramps, technology transitions or supplier readiness in a high-tech, semiconductor or electronics manufacturing environment
A track record of leading process improvement or transformation work with measurable results
Hands-on familiarity with AI and automation, including generative AI tools, and the curiosity to apply them to real supply chain problems
Organizational change management experience
Experience leading and developing Program Managers or cross-functional teams
Demonstrated ability to frame executive decisions and influence senior stakeholders without direct authority
Strong working knowledge of supplier capacity, qualification, engineering change and end-of-life management
Proficiency with program analytics and dashboarding tools

Nice To Haves

Master's degree or MBA
PMP, PgMP or ASCM (APICS) certification
Experience in data storage or hard disk drive supply chains
Delivering AI and machine learning use cases, such as predictive supplier risk, demand sensing and generative AI assistants
Experience with control towers, digital twins and supplier risk platforms
Setting up or maturing a Program Management Office, which ties to the next-generation PMO in the opening
Leading scenario planning, tabletop exercises or business continuity programs
A background in consulting, transformation offices or a center of excellence
Familiarity with sustainability, ESG and trade-compliance requirements
Working with global teams and Asia-based supplier networks
Change management certification (e.g., Prosci) or a record of leading large-scale adoption programs

Responsibilities

Own a portfolio of supply chain Programs, including major ramps and transitions of high complexity
Lead, coach and develop the Program Managers running them, building advanced proficiency across the Program management toolkit
Set the Program management standard for the function: plans, cadence, gates, reporting and post-Program review
Frame executive decisions, manage complex risk and drive cross-functional alignment without authority
Build and own the Program plan: scope, milestones, dependencies, owners and exit criteria
Run the Program cadence at the right rhythm for the phase
Maintain a single source of truth for Program status
Define and enforce entry and exit criteria at each gate
Map dependencies across Sourcing, Engineering, Quality, Operations, Planning and suppliers
Track dependency status and drive owners to their commitments
Resolve cross-functional conflicts at the working level where possible
Escalate blocked dependencies with the decision required clearly stated
Maintain a live Program risk register with owners, mitigations and trigger points
Run scenario analysis on the risks that could move the Program
Frame decisions clearly: the choice, the options, the trade-offs, the recommendation, the decider
Track decisions and their rationale so they are not relitigated
Lead organizational change that turns new processes, tools and ways of working into lasting habits across the enterprise
Build a compelling case for change and inspire stakeholders at every level, from executive sponsors to frontline teams
Design adoption roadmaps with clear communication, training and engagement plans that bring people along, not just systems
Identify and empower change champions who carry new practices into their own functions and regions
Anticipate resistance early and turn skeptics into advocates through listening, evidence and quick wins
Measure adoption and sustainment, and reinforce new behaviors until they become the way Western Digital works
Report Program status honestly, concisely and consistently
Frame executive decisions with the choice, options, trade-offs and a recommendation
Run executive forums that produce decisions rather than updates
Manage expectations early rather than explaining misses afterwards
Build and maintain readiness and status dashboards
Use data rather than narrative to drive Program conversations
Track leading indicators, not just milestone completion
Adopt tooling, automation, and AI that reduce reporting effort
Run honest post-Program reviews covering what worked and what did not
Convert lessons into process change with the relevant process owner
Share learning across the Program community
Improve templates, gates and standards based on what was learned
Champion innovation by challenging how work is done today and envisioning how it should be done tomorrow
Identify opportunities to simplify, standardize and digitize end-to-end business processes across supply chain functions
Oversee transformation projects from concept through delivery, ensuring they meet scope, schedule and value commitments
Partner with IT and business owners to align process redesign with enabling systems, data and AI capabilities
Measure the impact of each transformation and feed the lessons into the next wave of improvement